Data Entry Analytics, psychology major, research analyst

Andrea Diaz

Tallahassee, FL 850-***-**** ******.*********@*****.***

EDUCATION

Florida State University, Tallahassee, FL

Bachelor of Science in Psychology Expected December 2025 Additional Major in Economics; Minors in General Business and Criminology Relevant Coursework: Research Methods, Statistics, Econometrics, Data Analytics WORK EXPERIENCE

Anxiety and Behavioral Health Clinic, Research Assistant, Tallahassee, FL May 2025 – Present

● Run trauma exposure simulations with participants, managing 8 trials per session and logging data in SPSS and Excel

● Assist with behavioral coding and maintain clean data sets to ensure consistency across participant records

● Improved research protocol efficiency by streamlining data logs, cutting entry time by 25% Ergo Limited, Data Entry Specialist, Tegucigalpa, Honduras Sep 2023 – Jan 2024

● Logged all furniture sales and project data in Excel, organizing by item and sector

● Maintained records of inventory and delivery details for reporting

● Created monthly reports that helped management forecast demand and improve inventory decisions Sojourn Wellness, Intern, Tallahassee, FL Aug 2024 – Dec 2024

● Tracked client data and supported emotional and behavioral program evaluations

● Designed therapeutic workshop content in collaboration with a licensed psychologist

● Helped increase patient workshop attendance by 40% through improved scheduling and content FSU Housing, Conference Assistant, Tallahassee, FL May 2025 – Aug 2025

● Managed check-ins, inspections, and incident logs across 10+ university housing programs

● Logged maintenance and guest issues, ensuring resolution within 24 hours for 95% of cases

● Supported hospitality services during peak summer season for over 400 guests Knoah Solutions, Customer Service Advisor, Tegucigalpa Honduras Jun 2021 – Aug 2021

● Managed over 75 weekly customer calls, offering technical support and solutions for shipping, warranty, and product issues

● Assisted clients through troubleshooting processes and product returns

● Promoted vacuum models and upsell offers, matching features to customer needs LEADERSHIP EXPERIENCE

FSU Career Center, Career Center Ambassador, Tallahassee, FL Aug 2024 – Apr 2025

● Helped organize and run 10+ campus-wide career events, from job fairs to professional development workshops

● Promoted career resources and helped peers navigate Handshake and LinkedIn LALA Bootcamp, Trainee Manager and Camp Coach, Brazil (Remote and On-Site)May 2022

● Oversaw communications between international camp coaches, keeping teams aligned and supported

● Managed scheduling, coordinated weekly meetings, and offered tech support over Zoom

● Tracked participant engagement (60+ students), maintained psychological reports, and organized internal systems in Notion and Canva

Gotinhas Do Bem, International Director, Honduras Nov 2021 – May 2022

● Recruited and led a team of 15+ volunteers to host workshops for underserved schools

● Designed and delivered weekly activities covering emotional education, art, and STEM topics TECHNICAL SKILLS AND TOOLS

Technical Skills: Excel, SPSS, Google Sheets, Canva, Notion, SQL (In progress), Python (In progress) Certifications & Training: Google Data Analytics (Coursera), Microsoft Excel

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