Customer service
Resume:
Kelli Grimes
Apt ****
Irving, TX
My mission is to aquire and maintain a position in customer service. I have a working knowledge of medical terminology and jargon due to my nursing background. I have 29 years in customer service!
Work History
Deuce's Bar
● With over a decade of experience in hospitality, I bring a customer-focused approach to bartending and operations at Deuce's Bar.
● Passionate about creating a welcoming atmosphere, I prioritize compliance with TABC regulations and contribute to the team's mission of delivering exceptional service.
● My goal is to enhance customer satisfaction and operational efficiency through teamwork, creativity and attention to detail.
● At Deuce's Bar, I manage daily operations, maintain compliance standards and oversee customer interactions.
● Leveraging bartending expertise, I've introduced signature cocktails that foster repeat business and elevate the guest experience.
● By performing opening and closing duties, I ensure a seamless and inviting environment for both customers and staff
The Spirit Grille
● Managed daily operations of the bar, ensuring exceptional customer service and efficient service delivery
● Oversaw the hiring process, contributing to a skilled and motivated team
● Handled all paperwork and financial closing independently, maintaining accuracy and accountability
Education
● Deer Park High School
● Graduated with honors and a 4.0 GPA
● Honors Biology, Anatomy & Physiology, Chemistry and Biology II
● Kilgore College
● Completed basics with a 4.0 GPA for nursing program
● 5 years of college with honors
Certifications & Skills
● TABC certified
● Food Handler certified
● Catering and private events
● Corporate events
● Event planning and production
● 29 years in customer service
● Basic knowledge of Microsoft office
● Bilingual
Contact this candidate