Customer Service Audio-Visual
Resume:
EL ASRAOUI EL MEDHI
** *** *******, ***** *** Orangers, Ain Sebaa, Casablanca – Morocco
*******************@*****.***
PROFESSIONAL PROFILE
Experienced professional in audio-visual production with a rich background as a sound director and assistant sound engineer. Mastery of sound production techniques for radio, filming and audio-visual projects. Able to effectively manage inventory and provide quality customer service. Has strong skills in audio-visual equipment management and media content creation.
PROFESSIONAL EXPERIENCES
Sound Director
Radio Chada FM, Casablanca, Morocco
2023 - Present
Production and sound design for various radio programs.
Collaborate with the production team to create captivating audio experiences for listeners.
Gym
Security Agent, Morocco
2022 (2 months)
Monitoring and maintaining security within the facilities.
Customer assistance and entry and exit management to ensure a secure environment.
Warehouse Worker - Customer Service
Ibertec Company, Casablanca, Morocco
2021 - 2022
Inventory management and replenishment of products to ensure their availability.
Customer service and assistance in product selection, ensuring customer satisfaction.
Assistant Sound Engineer
Headlight Studio, Morocco
2020 - 2021
Assistance during film shoots, management of sound equipment and adjustment of audio devices.
Working with the production team to ensure the sound quality of the recordings. Call Center Agent
Traffic Creation - Teleconcept, Morocco
2018 - 2019
Traffic generation and outbound call management to promote products and services.
Tracking leads and optimizing customer satisfaction. TRAINING
2022 - Professional Master in Directing
American University of Professional Studies, Delaware, USA
2022 - Master 2 in Audio-Visual
2021 - Master 1 in Audio-Visual
2020 - Bachelor's degree in Audio-Visual
2019 - Audio-Visual Technician Diploma
2018 - Baccalaureate Level - Life and Earth Sciences TECHNICAL SKILLS
Audio-Visual Production : Mastery of audio and video production techniques for radio and filming.
Inventory Management : Experience in tracking and managing inventory, with quality customer service.
Sound Content Creation : Design and production of sound content for different media formats.
Audio Software : Skills in using sound production and audio editing software. LANGUAGES
Arabic : Mother tongue
French : Fluent
English : Intermediate level
INTERESTS
Audio-visual production
Music and sound engineering
Sports and fitness
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