Quality Assurance Management
Resume:
Jaideep Rajput
Leverage rich experience in the Renewable Energy, focusing on Solar Project and
quality management, with a particular emphasis on ISO audits and quality assurance practices. Seeking opportunities to utilize expertise in Solar Projects, Supplier Quality & quality management systems.
PROFILE SUMMARY
Offering expertise of over 18 years with consistent track record of progression, repeatedly achieving goals and producing immediate improvements in the Fiber sector O&M Quality assurance & currently in Renewable Energy with a strong focus on Solar Project Quality, Supplier Quality (Mechanical & Electrical), Field Quality, ISO Implementation, ISO Audits, Project and Quality Management, demonstrating a robust understanding of Solar infrastructure and quality assurance processes.
Effectively Implemented Integrated Management System for Renewable, Solar Energy documentation/SOP’s with RIL standards and other relevant international standards.
Demonstrated a proven track record in conducting audits of vendors and vendor manufacturing facility for pre qualifications.
Expertise in monitoring, controlling, and governing project status, responsibility of site quality to assure quality installation as well as overseeing the tracking (DQR)of project risks, issues, and dependencies.
Skilled in maintaining cordial customer relationships, ensuring Supplier quality for Mechanical & Electrical supply by Quality Inspection (Pre-Dispatch Inspection) Providing MDCC for Quality assurance.
Experience in project & program management in an onshore-offshore model from scope management, activity sequencing, risk analysis to quality management; skilled in engaging with clients to report project status & metrics, continuous improvements implementation, ensuring usability, and driving project maintenance.
Excellence in managing end-to-end delivery / program / project planning & implementation from scope management, to activity sequencing, effort & risk analysis to quality management in line with the guidelines & norms.
Proficient in strategic planning, MIS reporting, and commercial operations, with a strong focus on enhancing customer experience and service quality.
.
CAREER TIMELINE
Tata Communications
Bharati Airtel Ltd( roll of Aarvi Encon
Pvt Ltd. )
Idea Cellular Ltd. Reliance
Industries Ltd
Jan’07-Jan’10 Mar’10-Feb’11
CERTIFICATIONS
Feb’11-Aug’13 Aug’13-Present
Integrated Management System (IMS Lead Auditor)
Level 1 Qualified - Enterprise Risk Management -IRM
ISO 9001:2015 Lead Auditor (CQI, IRCA Certified)
ISO 27001 :2018 Lead Auditor (CQI, IRCA Certified)
ISO 45001:2018 Lead Auditor
ISO 14001:2015 Lead Auditor
Six Sigma Black Belt Certification from ISEL Global ACADEMIC DETAILS
2024: Post Graduate Certification Program: General Management from IIM Visakhapatnam
2006: B.Tech.(Electronics & Telecommunication) from SEAS, M.D. University, Rohtak, Delhi
BTEC -Higher National Diploma (HND) Edexcel London, UK (Exchange Program during B.Tech. @ Delhi)
*******@*****.**.**
SOFT SKILLS
CORE COMPETENCIES
Solar Project-Renewable Energy
Quality Management System
Process Improvement Strategies
Vendor Development &
Management
ISO 9001:2015 /ISO 14001/ISO
45001 Lead Auditor
Fiber Operations Management
Project Standards/Process
Root Cause Analysis
Strategic Planning & Roadmap
Training & Development
Risk Assessment & Mitigation
Hazard Identification & Risk
Assessment (HIRA)
Environmental Aspect & Impact
Team Building, Mentoring &
Leadership
Phone
WORK EXPERIENCE
Aug’13-Present: Reliance Jio Infocom Ltd.
Growth Path:
OSP (O&M) Manager (Aug’13-Mar’17)
State Operations Quality Lead (Apr’17-Nov’22)
Fiber Operations/Quality Manager in NHQ (Dec’22-Nov’24) Quality Assurance Manager (Solar Project Quality) (Dec’24- Present) Roles:
Monitoring, controlling, and governing project status across each milestone, ensuring timely and successful project completion by tracking DQR.
Supervising the tracking of project risks, issues, and dependencies, assessing their impact and taking proactive measures to minimize disruptions.
Overseeing the overall Solar Project audit function to ensure quality is maintained in accordance with ISO 9001 standards.
Ensuring the quality of Solar PV Module deployment and till site Commissioning through rigorous audit processes and controls.
Managing ISO 9001:2015 Quality Management System documentation, including Quality Objectives, Quality Policy, and Process Documents, and their revisions.
Implementing integrated Management System aligned with ISO 9001, ISO 45001 & ISO14001 standards in line with IMS Policy, objectives, HIRA & Environmental Aspect & Impact for Solar domain SOP’s.
Enforcing compliance with established internal control procedures by examining records, reports, operating practices, and documentation.
Maintaining documentation and records as required by ISO standards and Quality Management Systems.
Developing a PAN India audit calendar and ensuring the completion of audits and the closure of their observations. Fiber Operations Quality-(Dec’22-Nov’24)
Establishing stringent audit checklists covering scope of work, fiber laid length verification, ROW availability, trench depth and size, structured overhead cable laying, ABD/GIS updates, chamber quality, fiber utilization, and OTDR testing.
Conducting risk assessments, identifying risk levels, performing root cause analyses, and determining risk mitigation action items. Planning and preparing for internal audits and external quality certifications while ensuring the closure of non-compliances.
Auditing to maintain 4G/5G network quality across all states.
Delivering Fiber operations KPIs, FTKM, MTTR as per Organization required SLA.
Handling all responsibilities of operations & maintenance 900 km Intracity & Intercity Fiber route in Mumbai Circle.
Coordination with vendor teams for smooth functioning of the network and ensure minimum downtime.
Verified Fiber health day to day and rectified accordingly to increase the life of network.
Paying a surprise visit to check Trenching/Ducting/Cabling /Termination for OFC project HOTO & end-to-end testing for operations.
Ensuring and maintaining quality standards of Large/Medium/Small Facilities to help NW uptime and reduce faults in equipment’s & created model sites.
Coordinating and supporting state teams to drive continual improvement of the fiber network according to business requirements.
Building a detailed plan which depicts the end-to-end scope, resource loading and milestones to be achieved; maintaining a Risk Management Plan which tracks risks/issues and derive mitigation actions by closely working with team and clients.
Implementing a comprehensive training program for all resources, resulting in enhanced skills and superior customer satisfaction.
Managing vendor agreements, payments, and material reconciliation, ensuring smooth project operations and financial compliance.
Guiding Operations teams with best practices and assisted in risk mitigation; engaging in proactive stakeholder engagement / coordinated with stakeholders and users to gather detailed product integration requirements.
Driving surprise audits, prepared balance scorecards, and analyzed various MIS reports to drive operational efficiency and service quality.
Conducting quality process compliance audits using automation tools, with a focus on the First Time Right approach for HOTO (Hand Over-Take Over) and O&M (Operations and Maintenance) and embracing new field initiatives to enhance quality processes.
Implementing the Consequence Management Policy for RJIO and SP.
Driving adherence to the R&R (Repair and Refurbishment) Process Compliance for material spares.
Oversight of Diesel Management Process Compliance and ensuring EB (Electricity Board) Payment PM/CM (Preventive Maintenance/Corrective Maintenance) Process Compliance.
Ensuring and monitoring required Field Operations Training to all 100% Insource and outsource Employees of Field Operations.
PREVIOUS WORK EXPERIENCE
Feb’11-Aug’13: Idea Cellular Ltd., Varanasi as Team Lead Fiber -Overall Fiber Operations & Maintenance/Planning of New Routes
Mar’10-Feb’11: Aarvi Encon Pvt. Ltd. (For Tata Communications), New Delhi as O&M Engineer- ISP/Fiber Maintenance
Mar’07-Jan’10: Bharati Airtel Ltd., Dehradun as NMT Engineer- Overall Fiber Operations & Maintenance/HOTO Sep’06-Feb’07: Sony India Ltd., New Delhi as Service Engineer- Sony Electronics Product Technical Support NOTABLE ACCOMPLISHMENTS ACROSS CAREER
Career progression from Maintenance Point Lead to State Quality Lead to National HQ Fiber Quality in JIO Mumbai .
Successfully handled External ISO Certification Audit /Surveillance Audits by third party
Effectively Implemented Integrated Management System for Fiber domain documentation/SOP’s
Part of 4G & 5G Launch team for Jio network in Mumbai Circle
Conducted cross functional Internal ISO Audits in JIO Business
Group Member of ISO Lead Auditor in JIO Business
Achieved Best CMP award for maintaining Fiber network within SLA /MTTR/FTKM
Received the Bravo Award from Bharti Airtel for the Break Free Network in Q3 of 2008.
Secured the first position in the E-learning Awarded by Idea Cellular Ltd, UP East, in April 2011 TRAININGS & SEMINARS
Attended Training – Integrated Management System (IMS) for ISO Standards
Attended Training – Fiber Operations & Maintenance (Splicing/OTDR Testing/LSPM Testing)
Attended One Day First Aid Training Program Conducted at Reliance Corporate Park, Navi Mumbai
Delivered Training to Circle teams on Quality /ISO Standard awareness
5 Months Industrial Training in RF & Switching Department at the site of MCN with Reliance Communication, New Delhi in 2006 (Analyzed and studied CDMA, Installation of BTS sites, Site selection, GPS Survey)
4 Weeks training in SDH, DWDM concepts with Bharat Sanchar Nigam Ltd., New Delhi (Includes training on STM-1- STM16)
PERSONAL DETAILS
Address: Mumbai, Maharashtra
Languages Known: English & Hindi
Contact this candidate