Customer Service Maintenance Technician

Dwayne Barrett

*** *****’s Cove Rd

Marshall, NC 28753

828-***-**** – ***********@*****.***

Professional Summary

Proven maintenance technician and stocker at Walmart, adept in facility management and customer service. Leveraged mechanical expertise and a service-oriented mindset to enhance inventory accuracy and shopper safety, significantly improving store operations. Skilled in preventive maintenance and problem-solving, consistently ensuring optimal productivity and safety standards. Hardworking Maintenance Tech. with over 20 years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.

Skills

•Willing to Learn

•Positive Attitude

•Shelf Stocking

•Customer Service

•Preventive Maintenance

•Problem solving ability

•Building Maintenance

•Mechanical Troubleshooting

•Safety awareness

•Troubleshooting skills

•Hand and power tools

•Mechanical Repair

•Equipment Installation

•Equipment Repair

•Hand Tools Expertise

•Lockout and tagout procedures

•Painting

•Groundskeeping

•Industrial Equipment

•Service-oriented mindset

•Mechanical expertise

•Maintenance Scheduling

•Mechanical Aptitude

•Facility Management

•Critical Thinking

•Clear Communication

Work History

03/2024 to Current

Stocker/Maintenance Technician

Walmart – Weaverville, NC

•Unloaded, sorted and stocked merchandise according to store layout and product placement.

•Answered customer questions and provided detailed product information.

•Performed inventory control, such as counting, and stocking merchandise.

•Greeted customers and directed to requested products.

•Maintained effective team member communication.

•Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.

•Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.

•Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.

•Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.

•Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

•Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.

•Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

•Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.

•Maintained tidy and clean work areas to promote optimal productivity and safety standards.

•Kept work areas neat, clean and free from debris.

•Labeled products, rotated stock and fronted merchandise for appealing display.

•Moved cardboard, plastic ties, and other debris from unboxing to trash.

•Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

•Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.

•Completed preventive maintenance on machines to enhance production and maintain quality.

Education

2010

GED AB Tech – Marshall, NC

AB Tech - Marshall, NC

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