Home Care Data Entry
Resume:
Chalmette, La. *****
Cell:504-***-****
****************@*****.***
June 12,2024 Page 1
Brandi Williams
Professional Skills:
• 6+ years of experience within the healthcare industry
• Extraordinarily strong EPIC experience over the last 7 years
• Strong experience in insurance verification, prior authorizations, referrals, medical terminology, EMR systems, medical coding, medical records, medical scheduling, patient care, CPT coding, ICD-9, ICD-10, HIPAA, and data entry (Typing 60 wpm)
• Excellent communication skills
Professional Experience
Nathan Adelson Hospice
Home Care Team Coordinator October 2022-Present
• Plans, coordinates, and assists home care staffing functions utilizing the database.
• Completing monthly staffing schedule for RN’s,LPN’s and CNA’s in triage, Home Care and Nursing Home Dept. in an efficient and timely manner.
• Adjusts appropriately to volume of visits to be completed without interfering with quality of service.
• Coordinates staff coverage to accommodate visit needs based on patients plan of care.
• Contacts the patient/family member in a timely manner if your team member is running late and needs to reschedule an appointment.
• Assures physician can takes have been made in coordinate I need death revocation notifications.
• Generates an audit report to measure team effectiveness and verify teams work for example attendance missed punches time logs supervisory visits admissions pain levels synchronize face to face visits medication report visit frequency etc. Disseminates information to appropriate parties.
• Keep statistics and run staffing reports routinely and on request. Prepare a “who’s who” that describes what case managers are working to be distributed to all members of the team. Maintain par levels and reports, tracks monthly absences tardiness and PTO request for service line managers. Keep ADP database current with missing punches and prints weekly punch detail report print time logs on a weekly basis for mileage reimbursement track information to ensure required supervisory visits are made within defined time frames and performs random audits notify community physicians of expirations as needed.
• Anticipate and coordinate the planning of the interdisciplinary group IDG meetings ensuring team has the necessary tools for an effective and productive meeting, general office work including scanning, maintenance requests ordering of forms and stock supply. Coordinate meeting equipment, ensure all home care physician orders are signed timely and accurately.
• Maintains a MAP up to date maintaining, reassignments and new hires. Central Neighborhood Health Foundation September 2020 -October 2022 Referral Coordinator
Moved back to New Orleans
• Processed incoming and outgoing referrals and scheduled as well as notifying patients of pending appointments and obtained authorizations from insurance companies.
• Verify insurance eligibility and benefits from HMO eligibility lists or by contacting insurance companies.
• Obtain authorizations from insurance companies for surgical, durable medical equipment, urine collections and radiology procedure for patients.
• Heavy daily use with EPIC
• Provide exceptional customer service by communicating positively with patients’ physicians and insurance representatives. who call and making every effort to meet their needs and expectation.
• Presented necessary medical information such as history, diagnosis, and prognosis to insurance companies in order to obtain authorization.
• Obtain prior authorization with patient insurance companies and process patient referrals for diagnostic testing, physical therapy and/or other related procedure. 2620 Angelique Dr. Apt A
Chalmette, La. 70092
Cell:504-***-****
****************@*****.***
June 12,2024 Page 2
• Provide exceptional customer service by communicating positively with patients’ physicians and insurance representatives. who call and making every effort to meet their needs and expectation.
• Gain valuable experience in customer service, medical terminology, and effective communication with staff.
Education:
• Certificate in Applied Science - Nunez Community College - Chalmette, LA - May 2013
• Diploma in General Studies - Parkview Baptist School - Houston, TX - August 2006 Thank you for considering my resume. I look forward to the opportunity to contribute to your esteemed organization.
Sincerely,
Brandi Williams
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