Business Management A Career

ABBY SANTORA

Phone: 516-***-**** Email: ***********@*****.***

Address: **** ********* ****, *********, **, 11572 SUMMARY AND OBJECTIVE

Seeking a career shift opportunity to utilize my diverse experience and proven track record of operating successful businesses. Experienced in all areas of Business Management and Administration, Cosmetology, Professional Development and Education.

EDUCATION HISTORY

Nassau Community College Garden City, NY

Associates of Education

Brittany Beauty Academy Levittown, NY

Cosmetology Program with New York State License

Technology Proficiency:

Microsoft applications (Excel, Word, Powerpoint, and Outlook), Google applications, Basic PC Support and Maintenance, Zoom.

CERTIFICATIONS AND LICENSES

● New York State Cosmetology License ● Inspiring Champions (Business Management) Certification

● CTE Certification ● Keratin Treatment Certification

● Goldwell Master Colorist Certifications ● Hair Extension Certification EXPERIENCE

310 Vets New York 2023 - Present

Practice Manager

● Provide a variety of analytical, evaluative, advisory, coordinating, supervisory and technical functions in support of the practice. Areas of responsibility encompass veterinary practice administration, operational plans, training of staff, ordering and stocking supplies and equipment, funds and resource management, data automation, staffing, safety and security, and review/evaluation/analysis of the past performance of the practice.

North Babylon High School New York 2021 - 2023

Cosmetology Teacher

● Prepare students for state board written and practical exams

● Provide students with a real life experience of the salon culture and beauty enhancement industry

● Manage salon inventory and bookkeeping

● Facilitate community service and involvement

Hair By Abby New York 2015 - Present

Owner

● Hair Stylist - provide clients with extraordinary salon services and experience

● Created and maintained a book of over 70 clients, with a retention rate of 92%

● Ensuring that the salon environment is up to OSHA standard

● Responsible for keeping accurate client files and confidentiality

● Bookkeeping - including tax reporting, monitoring profitability margins, client retention, client referral data, overhead and expense analysis

Be Inspired Hair Salon New York 2011 - 2015

Hair Stylist

● Provided all technical hair services, including, but not limited to cutting, styling, coloring, and texturizing for women, men and child clientele

● Analyzed hair and scalp condition while providing basic treatment or advice on beauty care solutions for scalp and hair

● Exceeded salon product sales goals by over 10%, four consecutive years Sephora New York 2008 - 2011

Makeup Artist / Brand Ambassador / Educator

● Educated 12-16 sales associates on a weekly basis

● Created and facilitated relationships with internal and external brand representatives

● Professional makeup application

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