Devyn Eason
Overland Park, KS *****
*********@*****.***
Professional Summary
Resourceful HR professional with onboarding and employee support experience. Strong communicator with Psychology and Theatre background, skilled in streamlining processes, remote coordination, and fostering positive, inclusive workplace experiences. Work Experience
Human Resources Expert
Target
Present
Onboarding Specialist
Propio Language Services-Overland Park, KS
January 2024 to December 2024
• Processed onboarding for over 250 new hires quarterly, managing paperwork, training schedules, and system access through a comprehensive program.
• Increased new hire participation by 30% through effective communication and regular check-ins using multimedia tools.
• Collaborated with team of three and supervisor to streamline onboarding processes, reducing processing time from 10 days to 5 days.
Personal Banker I
Commerce Bank-Kansas City, MO
January 2023 to December 2023
• Spearheaded client relationship management, achieving a 20% increase in customer satisfaction scores by tailoring financial solutions to individual needs and efficiently resolving inquiries and issues.
• Resolved customer inquiries and concerns, achieving 98% satisfaction through efficient follow-up.
• Ensure the accuracy and security of all financial activities. Student Ambassador
University of Missouri-Kansas City, KS
January 2020 to May 2023
• Served as primary contact at admissions events and campus tours, presenting to over 500 prospective students and families.
• Organized campus visits and managed student engagement activities, resulting in 20% increase in event attendance.
• Spoke on panels to share my experiences.
Fulfillment Expert
Target-Kansas City, MO
November 2017 to March 2022
Compliance/Onboarding Specialist
Propio Language Services
Education
Bachelor in Psychology
University of Missouri - Kansas City-Kansas City, MO January 2023 to December 2023
Bachelor’s Degree in Psychology
Bachelor's degree in Theater
Skills
• Manual handling
• Onboarding
• Phone etiquette
• Analysis skills
• Teamwork Technical Skills: HRIS
• Analytical
• Microsoft Office
• ATS
• Windows
• Databases
• Customer service
• Leadership
• Employment & labor law
• Payroll
• Attention Detail
• Training & Development
• Anti-money laundering
• Financial software
• Computer skills
• Data entry
• Customer support
• Bank Secrecy Act
• Employee Relations Soft Skills: Communication
• Microsoft Excel
Certifications and Licenses
Driver's License
Notary Public
March 2027
Certified Notary Public
CPR Certification