LINDSAY THORSEN
Long Beach, NY***** 516-***-**** *******************@*****.***
PROFESSIONAL SUMMARY
Knowledgeable Project Coordinator touting [16] years of expertise handling multitude of daily issues with exceptional poise. Tactful individual liaising with vendors, tenants, management staff and outside contractors. Promoting exemplary skills in preparing in-depth reports, writing contracts and scheduling services. SKILLS
• Verbal and Written Communication
• Daily Property Operations
• Construction Project Oversight
• Building Systems and Services
• Proficient in Microsoft Office, Outlook, Word, Excel, Angus Anywhere, AvidXchange, Yardi Elevate,
Yardi Voyager, Ebix, DocuSign, Adobe
• Budget Coordination
• Project Management
• Contract Development
• Multiple Priorities Management
WORK HISTORY
Project Coordinator - East Coast Region and Texas, 10/2022 - 07/2025 CIM Group – New York, NY
• Support project management teams on varying commercial and multifamily construction projects, with a focus on tenant improvement and capital improvement upgrade projects annually across multiple markets on the East Coast and Texas.
• Draft, review and revise contracts for accuracy and completeness.
• Collaborate with cross-functional teams to develop project-specific agreements that meet business objectives while minimizing risk exposure.
• Streamline operations by developing and implementing improved contract management processes.
• Facilitate job close reports monthly and cash needs quarterly for Accounting
• Monitoring and auditing of construction project budgets to ensure overages are avoided
• Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
• Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
• Attend punch list walk-throughs with project team to confirm vendor work is complete as per the contract requirements and drawings for TI & Capital Improvement work
• Proactively identify and work to resolve any site issues that may impede the project delivery
• Walk sites and attend meetings with contractors to obtain quotes for repair work
• Provide end of year project costs for each project manager
• Review and process pay applications and invoices for accuracy in Yardi Payscan, including review of preliminary notices and lien waivers
• Submit retention invoices for payment to Accounting after careful review of what has been paid to date and confirming amounts owed are accurate and within budget. Tenant Service Coordinator, 09/2014 - 10/2022
RXR – New York, NY
• Supervised daily operations of property in accordance with corporate policies and procedures.
• Acted as professional liaison between tenants and personnel in management office.
• Maintained positive relationships with tenants and vendors by using active listening and effective interpersonal talents.
• Distributed incoming mail, packages and memos to tenants and prepared all outgoing mail for pickup.
• Processed rent collection invoices, billing and other charges in accordance with tenant lease agreements.
• Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
• Responded to Common Area Maintenance (CAM) inquiries.
• Promoted positive company and owner relationships through proactive attention to concerns.
• Receive tenant calls, log them into maintenance work order system, contact and dispatch maintenance personnel or contractors.
• Coordinate freight elevator reservations for Tenants
• File and send Insurance Certificates for tenant move in/move outs and contractors
• Prepare memo, letters, and tenant welcome packages for tenants and vendors as needed
• Maintain and update tenant directory
• Notify security and staff of daily construction activity
• Coordinate window cleaning, extinguisher inspections, and base building cleaning services for Tenants and Building.
• Responsible for maintaining Tenant emergency contact list.
• Coordinate access control system.
• Processing and coding of invoices in accordance with budget.
• Tracking of purchase orders and confirming work was done to satisfaction. Executive Assistant to General Counsel, 01/2012 - 06/2014 SL Green – New York, NY
• Tracked multi-million-dollar budgets and title payments on various deals.
• Managed invoices for legal department and travel and expense processing.
• Managed corporate calendar and quarterly board meetings.
• Organized and coordinated conferences and monthly meetings.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
• Took notes and dictation at meetings.
Administrative Assistant to CEO and Chairman, 03/2009 - 12/2011 SL Green – New York, NY
• Managed multiple private investments for the Chairman and CEO and private entities.
• Reconciled billing and maintained corporate tax documentation and the corporate calendar.
• Processed time & labor and travel & expenses.
• Facilitated outside Accountants logistics, archival processing and benefits processing.
• Managed complex calendar scheduling with focus on proper allocation of executive availability.
• Contributed to smooth business operations by planning and organizing meetings and conferences.
• Responded to emails and other correspondence to facilitate communication and enhance business processes. First Officer, 09/2008 - 01/2009
RXR – Long Island, NY
• Oversaw cold call lead management.
• Walk-in hospitality and web-based lead management.
• Event coordination for company sponsored events.
• Exhibited professionalism and composure in stressful circumstances.
• Acted as first point of contact and set appointments for prospective clients.
• Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
• Monitored and screened visitors to verify access to facility and inter-office personnel. EDUCATION
Bachelor of Arts: Economics, 05/2008
SUNY College At New Paltz - New Paltz, NY
• Received [C.R. Seshu Memorial Scholarship for exceptional accomplishments in the field of Economics]
• Dean's List [September 2004-May 2008]
• Member of [SUNY New Paltz Honors College]
• Awarded [ Outstanding Student Award at SUNY New Paltz in the field of Economics ]
• Graduated Magna Cum Laude
ADDITIONAL INFORMATION
Professional References:
Kim Burch
Vice President
CIM Group L.P.
**********@*****.***
Cody Chryst
Property Manager
CIM Group L.P.
*******@*****.***
Delilah Perez
Assistant Property Manager
Cushman & Wakefield
**************@*****.***
Erika Rybinski
Senior Facilities Manager
CBRE
*************@*****.***
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