Pharmacy Technician Customer Service

Madison C. Stone Pharmacy Technician

Ogden, Utah 801-***-**** ***************@*****.*** LinkedIn Summary Statement

Recent graduate of Davis Technical College in the Advanced Pharmacy Technician program. Skilled at customer service, patient care, and de-escalation techniques. Recognized for competency in medication knowledge and technical skill. Dedicated to learning and improving within the pharmacy industry.

Education

Davis Technical College Advanced Pharmacy Technician Program Kaysville, UT 08/2025 Weber State University EMT Certification Program Ogden, UT 2021 Skills

● Answering phones/providing information ● Memorized top 150 medications

● Preparing electronic medication orders ● Understanding laws and regulations

● Sterile and nonsterile compounding ● Excellent customer service

● Accurately filling/maintaining medication ● Exceptional communication skills

● Monitoring controlled substances ● Quick, attentive, and flexible learner

● Properly packaging/labeling medications ● Ability to coordinate in teams

● Ensuring pharmacy is clean and orderly ● Following directions, detail-oriented

● Precise pharmaceutical math calculations ● Compassionate patient care Relevant Experience

Wasatch Pharmacy Care Pharmacy Technician Extern Ogden, UT 07/2025 (100 hours) Receive written prescription or refill requests and verify that information is complete and accurate. Add prescription information into databases. Manage and maintain patient profiles. Communicate directly and efficiently with insurance companies. Bubble pack medications for hospice and long term care patients. Answer phones and manage drive through patients. VA Hospital Pharmacy Technician Extern Salt Lake City, UT 08/2025 (100 hours) Prepare and deliver medications to appropriate departments. Operate all appropriate software and machines. Maintain levels in automatic fill machines and crash carts throughout all departments. Restocking and compounding medications. Prepare patient medication bins to be delivered.

Work History

Hey Hot Pot Server Ogden, UT 2024-2025

Big Deal Outlet Night Assistant Manager Ogden, UT 2021-2024 Two Bit Street Café Server Ogden UT 2020-2021

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