Program Manager Technical

Namita Pandit

Technical Program Manager

** ******** **** **, *** Woodlands, United States

Phone: 260-***-****

Email: ************@*****.***

PROFILE Results-driven & dynamic Technical Program Manager & Software Developer with a total of 12+ years of success in leading teams, streamlining development, and delivering cutting-edge enterprise solutions. Expert in Agile & Scrum execution, system optimization, and driving projects from concept to completion—on time and within budget.

EMPLOYMENT HISTORY

Nov 2021 — Mar 2025 Technical Program Manager, HP Spring, TX

Led cross-functional teams of 5-8 engineers and 3 product managers to successfully deliver enterprise-level software solutions per year, ensuring alignment with business objectives and stakeholder expectations.

Developed and executed project road-maps in Azure DevOps, managing schedules, risk assessments, and mitigation strategies to drive on-time delivery of 95% of projects within scope and budget.

Optimized Agile and Scrum methodologies, facilitating over 100+ sprint planning sessions and retrospectives, leading to a 20% improvement in development velocity over 12 months.

Implemented data-driven decision-making, utilizing key performance indicators (KPIs) to improve program execution, reducing time-to-market by 30% for flagship product releases.

Streamlined communication between engineering, product, third-party vendors and business teams, reducing cross-team blockers and improving stakeholder satisfaction.

Participated in transition plans from ADO to JIRA. Also helped successfully onboard a new QA team and conducted training sessions.

Conducted training sessions at the program level and facilitated collaboration within several teams using Confluence.

May 2019 — Nov 2021 Project Manager, Rushmycart, Inc Houston, TX

Developed and managed project budgets, ensuring resources were optimized and cost overruns were minimized to less than 5% per project.

Facilitated 20+ stakeholder meetings, aligning business goals with technical execution, which increased project approval rates by 30%.

Implemented risk mitigation strategies, identifying and addressing over 20 major project risks, leading to a 95% on-time project completion rate.

Reduced scope creep by 40% by enforcing structured change management processes, ensuring all project requirements were met within agreed timelines.

Sep 2016 — May 2018 Senior Web Developer, Champion Energy Houston, TX

Led a team of 5 developers, successfully integrating tools and websites from an acquisition, reducing operational redundancies by 30% and improving system compatibility.

Managed and executed 10+ Agile development sprints, utilizing Jira, Asana, and Basecamp, which improved project delivery timelines by 20%.

Resolved 95% of high-priority customer-reported issues within 24 hours, ensuring minimal service disruptions and boosting customer satisfaction scores by 25%.

Aug 2012 — Aug 2016 Software Developer, Champion Energy Houston, TX

Redesigned the company’s commercial website, improving site performance by 35% and increasing customer engagement time by 50% through optimized UI/UX and faster load times.

Designed and developed a payment portal for accepting online payments and generating various reports and documents.

Sep 2010 — Jul 2012 Software Developer, BitsOfCode Software Systems Houston, TX

Developed and maintained an Order Management System for an energy company, reducing order processing time by 45% and increasing operational efficiency.

Built a web application that aggregated RSS feeds from multiple sources, increasing content accessibility and automating data updates, reducing manual work by 70%.

Designed and deployed a Windows Service Application, enabling seamless file conversion from .eml format to text, reducing data extraction time by 50%.

Performed database maintenance, backups, and deployment on Windows servers, ensuring 99.9% uptime and preventing critical data loss incidents. Dec 2005 — Dec 2007 Software Programmer, ITECH Solutions Pune, India

Designed and developed two healthcare e-commerce applications, improving transaction processing speed by 40% and increasing user adoption by 30%.

Optimized Oracle database queries and functions, reducing report generation time by 50% and improving system responsiveness for end users.

Developed an Order Management ERP system for a manufacturing unit, streamlining inventory tracking and reducing order fulfillment time by 35%. EDUCATION

Jun 2003 — Jun 2005 Masters in Computer Management, University of Pune, India Jun 2000 — Jun 2003 Bachelor of Commerce, University of Pune, India Pune SKILLS Agile Program Management(ADO, JIRA,

TestRail, Confluence)

Financial Planning & Analysis

Software Development Life Cycle Risk Management

Communications Team building

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