Project Manager Coordinator
Resume:
Ron Jackson
Current Address
***** *******-******* ******* ***. 306
Bothell, WA 98012
E-mail: ************@*****.***
Career Objective
To pursue a challenging position with a company where I can utilize my skills in information/project management, technical communication, engineering documentation and website content management. Significant Skills
Project Management, Risk Management, ISO 9000, Vendor Management, Technical Writing, Information Management, IP Network Documentation/Mapping, Content Management, Scaled Agile (SAFE) Methodology
Software Experience
• Microsoft Office
• AutoCAD v12
• FileNET P8
• Avid SoftImage
• Microsoft SharePoint
• JIRA
• Clarity
• Telecordia Granite
• AtTask
• Adobe Illustrator
• Quark Xpress
• Adobe FrameMaker
• Visio/Adobe Acrobat
• Adobe Photoshop
• BCAB/ETAC/DCCS
• VizCenter
• Open Text Livelink V9.7
• BoGart (Boeing Graphics)
• HP PMATT
• SAP Business Objects
• PRISM/ITUP Process
Work Experience
Avionics Project Manager/BCAB Focal, Boeing Company, November 2022 – March 2025
• Managed and tracked status for all Avionics Non Compliances (NNCs) and Potential Non- Compliances (PNNCs) using Boeing Corrective Action Board (BCAB) database.
• Presented NNC and PNNC status during weekly Leadership meeting.
• Presented status for all 737 Avionics Non-Compliances during monthly 737 Performance To Plan
(PTP) meeting.
• Served as point of contact (POC) for all Avionics Non Compliances (NNCs) and Potential Non- Compliances (PNNCs).
• Served as backup model focal for 737 and 777-9 Avionics Performance To Plan (PTP) meetings. Lead/Application Project Manager, AT&T Business Solutions Inc., July 2016 – August 2022
• Served as Lead and Application Project Manager for AT&T’s ABS Premier and FirstNet Teams. Managed hardware and software deployments for Premier/FirstNet applications.
• Responsibilities include: determining project approach, risk management, developing overall project plan using PRISM/ITUP process, managing overall development and integration of requirements, leading project status reviews and communications with management and project team, securing project estimates and tracking funding, managing change requests/resources and participation in deployment activities.
• Performed vendor and contract management activities related to projects.
• Served as Lead PM for Premier UNIX to Linux upgrade and platform migration to new data center. Project resulted in a 300% increase in workload, 89% decrease in cost per build and increased team productivity in build process by 950%. Project Manager/Project Coordinator, Ericsson Inc., January 2015 – March 2016
• Served as Project Manager for End-to-End Architecture team on project Uprising. Project Uprising represents the new billing, provisioning, and ordering software Ericsson is developing for T-Mobile. This is a customer-facing role, which requires daily interaction with Leadership, Solution Architects, Engineering and Business teams for both Ericsson and T-Mobile.
• Worked closely with the business client (T-Mobile managers) to gather the business requirements and translated these needs to the rest of the team.
• Responsible for onboarding/off-boarding End-to-End Architecture team members on project Uprising, reviewing financial metrics and tracking project status/milestones for upper management.
• Served as the lead point of contact for technical meetings between Ericsson and client (T-Mobile).
• Coordinated ALL technical meetings between Ericsson and T-Mobile for project Uprising. This included reviewing all meeting requests, determining validity of request and managing all Ericsson resources (Solution Architects) needed for these technical meetings.
• Coordinated internal meetings for End-to-End Architecture team.
• Supported QAT/UAT and assisted with tracking High-level design deliverables against business requirements for project Uprising.
Senior Project Manager, AT&T Network Planning and Engineering PMO, June 2013 – December 2014
• Performed project governance audit and quality assurance for AT&T Mobility, U-Verse and Wire- line projects in order to validate compliance of designated project milestone conditions and artifacts for Executive review.
• Provided overall direction and technical or analytical guidance to project and program teams that typically span multiple organizations and outside suppliers/vendors.
• Worked with external vendors and internal stakeholders to champion program/project(s) across entire organization.
• Ensured adherence to quality standards and reviewed program/project deliverables.
• Managed integration of vendor tasks/tracks and reviewed vendor deliverables.
• Provided technical and analytical guidance to project teams. IP Documentation Engineer, T-Mobile USA, Inc., August 2012 – April 2013
• Documented connectivity and IP addresses of all major infrastructure devices (routers, switches, servers) within T-Mobile’s core network and data centers using Microsoft Visio.
• Created end-to-end/point-to-point circuit paths for T-Mobile’s wireless network using Telecordia Granite Database and documented paths in network maps using Microsoft Visio.
• Assisted Network Design Engineers with revisions to existing documentation and network maps by collecting information through interviews and draft documents.
• Created templates, standards, policy, procedural and technical documents for use in T-Mobile’s IP Network Integrity organization.
• Accessed Alcatel/Cisco Routers and Switches to accurately document VLANs (Layer 2), IP addresses (Layer 3), subnets, port-channels, ether-bundles, and connectivity to other network devices within T-Mobile’s core network and data centers.
• Participated in team CCNA study groups and discussions.
• Familiarity with the following network devices: Alcatel 7750, Cisco 4900M, 4948-E, 7206, 7609, Nexus 5K/7K, ASR9K, and Lantronix terminal servers.
• Tracked project status using AtTask project management tool. Project Manager-IOT Forum, AT&T Mobility Labs, August 2010 – May 2012
• Coordinated UVP+GMSC IOT Forum meeting with Vendors and Platform teams. Includes: Conducting a high-level review of the consolidated Vendor updates during the pre-IOT meeting; Managing all updates to Releases and Events related to the UVP and GMSC platform; Reviewing, tracking and logging all IOT documents and updating Generic Test Plans (GTPs) related to the UVP and GMSC platform; Providing UVP+GMSC IOT Forum Meeting Recap and support materials to the IOT Vendor community and AT&T Platform Teams; Updating Releases and Events on an as needed basis until the next meeting of the IOT Forum.
• Managed data, requirements, scheduling, and completion of inter-vendor IOT activities as specified by AT&T Releases and Events using the Jax IOT Tool (database). Includes editing/ importing/exporting Release and Event information.
• Supported quarterly meeting of the IOT Forum (Hold ad hoc meetings to clarify issues).
• Reviewed, tracked and logged JTP/JTR/U-CS submissions from the IOT Vendor community. Includes: Tracking AT&T Platform Team approval and sending reminders when PT response is past due; Tracking all trouble tickets with vendors and AT&T Lifecycle Managers; Ensuring all submissions comply with IOT Process Framework Guidelines; Posting all IOT document submissions to the internal IOT website.
• Identified process improvement opportunities within the IOT Process Framework.
• Represented Mobility Labs in AT&T development process (SDLC) redefinition and document security/ compliance.
• Familiarity with core mobility network nodes and 3GPP standard interfaces (i.e., A, C, Gb, Gr, etc.).
Senior Information Management Specialist, AT&T Mobility, July 2006 – August 2010
• Management, support, and maintenance of the E911 Golden Architecture and Implementation Plan and all supporting documents and information.
• Provided documentation support for processes associated with AT&T Mobility Lab.
• Maintained/updated templates used within AT&T Mobility’s overall development process and served on team whose task was to align AT&T Mobility’s development processes with those of AT&T.
• Created Microsoft SharePoint sites and provided and site support for teams within AT&T Mobility’s CTO organization.
• Assisted the Information Services team with Architecture and Engineering Guidelines and numerous executive presentations in addition to working with his core teams. Significant Accomplishments at AT&T Mobility
Managed all technical documents related to AT&T’s UMTS network release; Provided document control services as defined by the AT&T document release standards; Created several field test, architecture, and implementation documents for E911, HLR, OSS, Voicemail, MSC, Radio Access and Data teams.
Education
Purdue University, West Lafayette, Indiana
Bachelor of Science in Engineering/Technical Graphics - May 1994 Specific Training and Community Service
• APIS GSM System Overview (Intensive) Training
• APIS Mobile Positioning in Cellular Networks
Training
• APIS TCP/IP in the Mobile World Training
• Lucent AnyPath System Training
• Conference for Adobe Photoshop Users
• SkillPath Seminar for Managing Multiple Projects and Deadlines
• SkillPath Seminar for Time Management
• Interviewer Training
• Franklin Time Management Training
• Covey Leadership Training (7 Habits)
• Matsushita System 2777/2000E Training
• Cummins Minority Recruiting Team (Purdue)
• Operation Unite’s Save the Youth Program
• Assistant basketball coach for Bear Creek School
• MesmerFx Computer Animation Program
• Scaled Agile (SAFE) Training
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