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Success Manager Customer

Location:
San Jose, Costa Rica
Posted:
August 21, 2025

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Resume:

MIKE BONYAD

DIRECTOR, RECRUITMENT

CONTACT PROFILE

+506-****-****

**********@*****.***

https://www.linkedin.com/in/mike-

bonyad-11859630/

Experienced recruiter and client partner with a strong track record in full-cycle recruitment, sales, and account management. Skilled in sourcing top talent, building long-term relationships, and delivering results for both clients and candidates. Known for a proactive, hands-on approach and a commitment to transparency, consistency, and follow-through. SKILLS EXPERIENCE

• Full-Cycle Recruitment & Talent

Acquisition

• Client Relationship

Management

• Candidate Pipeline

Development

• Strategic Sourcing &

Headhunting

• B2B Sales & Account

Management

• Remote Team Leadership

• Executive-Level Presentations

• Technical & IT Hiring (Cloud,

Security, SaaS)

• Sales Enablement & Closing

Strategies

• Recruitment Operations &

Process Improvement

• CRM & ATS Platforms (Zoho,

Bullhorn, etc.)

• Multilingual Communication

(English, Spanish)

VerTalents - Director of Staffing

2023 - Present

• Led full-cycle recruitment for technical and executive roles, including sourcing, interviewing, and onboarding.

• Managed candidate pipelines and built lasting relationships with both clients and candidates.

• Delivered strategic staffing solutions aligned with client hiring needs and timelines.

• Maintained high client satisfaction by ensuring quality hires and clear communication throughout the hiring process.

• Conducted C-Level remote presentations, qualifying opportunities and closing new accounts.

• Oversaw full-cycle sales and account management activities. Simera – Senior Account Executive

2022 - 2023

Executed full-cycle recruitment, managing sourcing, interviews, offers, and placements.

• Nurtured strong client relationships through consistent follow- ups and personalized attention.

• Built and maintained a healthy candidate pool across various technical roles.

• Delivered compelling remote presentations to potential clients and partners.

• Qualified leads, closed deals, and ensured smooth client onboarding.

• Managed full-cycle sales and account growth strategies. EDUCATION

Scrum Master Certified (SMC)

Scrum Master Professional

Certificate - SMPC®

The Power MBA

Microsoft – Inside Sales Account Manager

2020 - 2022

• Delivered persuasive remote presentations to VARs.

• Successfully qualified VARs and clients

• Managed full-cycle sales and account relationships. Tech Data – Strategic Account Sales Manager

2019 - 2020

April 2019 - January 2020

• Onboarded VARs as qualified partners.

• Provided VAR training and certification support.

• Instrumental in closing sales, exceeding sales goals by 220%

• Managed a high-performance team of 12.

Teleperformance – Recruitment Manager

2016 - 2019

April 2019 - January 2020

• Supervised a team of 8 and achieved recruitment

targets, reaching up to 800 hires per month.

• Pioneered efficiency-enhancing programs for

recruitment processes



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