Customer Service Vendor Management

MARIO VUKSANOVIC

305-***-**** *****@*****.***

Skills & Abilities

Community organization, Customer service focus, Resource allocation, —_Client advocacy

Teamwork orientation, Multitasking social skills, Goal & solutions oriented

Experience

Event & Music - Therapist (self employed) 2003 — Present

assist vendors in networking events at bridal shows by introducing them to new

dlients for thelr services for weddings and events, play the Acoustic Guitar professionally and

organize events where live music is required work requires planning, production of events,

diverse event types, vendor management, event logistics and strategic planning

Job Developer — Miami Dade County Action & Human Services April 2024 - Nov 2024

Created job opportunities for homeless and low income clients by researching and identifying

and soliciting sources of employment in the community. verified each client's credentials and

work history directing them to employment opportunities by creating mock interviews, where

they can obtain professional business attire free of cost, resume preparation, and job fairs.

Information & Referral Specialist -City of Miami Human Srvc Feb 2018 ~ Jun 2022

Engaged homeless individuals living in the streets and offered them homeless shelter services,

by registering them in the Homeless Assistance Program data base and conduct background

checks. directed them to social services that provide low income housing, jobs, disability help

Field Marketing Event Manager - Black Tie Publishing Oct 2010 -Oct 2018

assisted vendors grow their business by placing their ads in popular wedding & event venues

Including organizing events, strategic planning, vendor management

EDUCATION

Florida International University ~ Bachelor of Business & Hospitality

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