Entry Level Customer Service

LANDER PELIN

Block ** Lot * DECA * Mactan Lapu-Lapu City 6015

Mobile: +63-991-***-****

Email: ***********@*****.***

Education

Completed Tertiary Level: 1st Year College: Bachelor of Science in Business Administration: AMA Computer Learning Center College Mandaue 2020 - 2021

Secondary Level SHS: University of Cebu, Lapu-Lapu and Mandaue 2018-2020

Personal Information

Objective: I want to use my experience to further develop my skills and take more responsibility to grow myself and my career in this industry. Qualifications Interest

• Entry Level Billing Specialist

• Entry Level Sales Specialist

• Technical Service Support Role

(Cable, Internet, and telephone service)

• Customer Service Support

• MS Word Intermediate Skills

• MS PowerPoint Intermediate Skills

• Standard English Communication

• Reading online books

•Visual arts and sketching

• Team works

• Researching

• Data Analysis

Total Experience with BPO: 3 years

ResultsCX - Newtown - 27 Months

(June 2022 - September 2024)

Account: Comcast; Telecommunication Account.

Major role: Technical/Customer Support

Minor role: • Sales representative for Xfinity Mobile. • Upselling services for cable, telephone, and internet.

Address: 8256+4QC, One World Center Building, Mactan Newtown, Newtown Blvd, Lapu-Lapu, 6015 Lalawigan ng Cebu

WIPRO (Western India Vegetable Products Limited) Ayala - 9 Months

(September 2021 – June 2022)

Account: Best Buy; Retail

Role: Customer Service Representative

Address: 8WGC+52V, F. Cabahug St, Cebu City, 6000 Cebu Non BPO related Experience:

Service Crew Mövenpick Hotels & Resorts Lapu-Lapu

December 27 – 31, 2019

Actual work involved bartending, customer service, food and beverage services, function room arrangement and preparation, and dining service. Campus Research, University of Cebu, Lapu-Lapu and Mandaue 2018-2020 Analyze trends in data

Create reports and recommendations based on the collected data Date of Birth : October 13, 2000

Languages : English, Filipino, Bisaya, Chavacano

• Problem Solving

• Basic Computer Knowledge

• MS Excel Entry Level Skills

•Attention to Details

• 40+ Words Per Minute

Contact this candidate