Qa Engineer Analyst

John Ochung

QA Engineer Expert

Email: *********@*****.*** Cell: 240-***-**** Address: 18327 Misty Acres Dr, Hagerstown, MD 21740

SUMMARY

A committed and self-driven Software QA Engineer with 7+ years of experience in software testing. Adept at identifying hidden bugs and improving product quality across a variety of testing disciplines, including Performance, User Acceptance, System, Stress, and Regression Testing. Proven ability to lead teams, collaborate across departments, and adapt to evolving environments. Strong problem-solving and communication skills with a focus on delivering high-quality solutions.

PROFESSIONAL EXPERIENCE

Senior QA Analyst

Tuscarora Wayne Insurance Company – Wyalusing, PA (Remote) 12/2022 – Present

• Lead the QA team in testing insurance quotes, applications, policies, claims, and payment processing for users in Pennsylvania and surrounding states.

• Maintained the QA Manifesto and essential QA documentation to ensure consistency and quality.

• Spearheaded the development and maintenance of Automated Functional Testing

(AFT) suites.

• Built and managed Microsoft Power Automate suites for improved efficiency.

• Automated batch printing processes for underwriters and SMEs.

• Reported and managed bugs using an internally developed bug tracking tool.

• Executed builds in various environments using Jenkins to ensure comprehensive testing coverage.

• Developed and maintained detailed QA Test Cases and Test Plans.

• Led daily IT and QA scrums, collaborating with BAs and other stakeholders.

• Conducted cross-browser testing (Chrome, Safari, Edge, Firefox) for dynamic web applications.

QA Engineer

AppOnBoard – Los Angeles, CA

02/2021 – 11/2022

• Led mobile testing efforts for both Android and iOS platforms using Xcode and Android Studio.

• Optimized testing for gaming apps, contributing to an increase in subscriptions and product engagement.

• Managed cross-browser testing for both Windows and Mac platforms to ensure compatibility.

• Performed integration, functional, and regression testing to improve product quality.

• Coordinated with managers to track bugs and sprint stories using Jira.

• Used Sequel Ace for backend validation, ensuring data integrity across systems.

• Participated in sprint story planning with Developers and Project Managers.

• Contributed to weekly company updates, presenting progress and key findings.

• Assisted with deployments, ensuring smooth and timely releases.

• Wrote detailed Test Cases, Test Suites, Test Runs, and reports in TestRail.

• Performed API testing using Postman to improve backend functionality.

• Conducted in-app purchase testing to ensure seamless user experiences.

• Worked closely with internal and external teams to create cohesive and reliable products.

• Referenced mockups and designs in Figma to create accurate and comprehensive Test Cases.

QA Analyst

Star Alliance Consultancy – East Windsor, NJ

01/2014 – 11/2020

• Led the transition to Agile testing methodologies, improving testing processes and collaboration.

• Enhanced mobile testing for Android and iOS platforms, increasing efficiency and coverage.

• Managed test documentation in a shared repository for collaboration among QA, Project Managers, Product Owners, and Developers.

• Executed cross-browser testing (Windows and Mac) to ensure consistent user experiences.

• Conducted integration, functional, and regression testing to ensure product quality.

• Managed bugs and sprint stories using Jira, ensuring timely issue resolution.

• Utilized SQL to validate backend data and ensure data consistency.

• Worked with Business Analysts to facilitate User Acceptance Testing (UAT).

• Developed Test Plans based on System Requirements, improving test accuracy and scope.

• Participated in sprint planning and demoed completed stories at the end of each iteration.

• Led deployment activities and issued “no-go” calls when issues were detected.

• Managed QA test tools and streamlined testing processes for increased efficiency. EDUCATION

Bachelor of Science in Computer Science

Indiana University-Purdue University Indianapolis (IUPUI) — Indianapolis, IN 2009 – 2013

TECHNICAL SKILLS

• Test Management & Bug Tracking: Jira, TestRail

• Testing Tools: Selenium, Postman, Xcode, Android Studio

• Databases & SQL: SQL Navigator, TOAD, Postgres

• Version Control: Visual SourceSafe (VSS)

• Testing Methodologies: Agile, UAT, Regression, Functional, Performance, Stress Testing

• Automation Tools: Microsoft Power Automate, Jenkins

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