Medical Assistant Certified

SHONA LEE

Dallas, TX · 469-***-****

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I adapt to change well. I understand the importance of patient and the regulatory governance requirements surrounding healthcare. I take very seriously in my daily work. I seek an opportunity to be a thought leader for an organization given the changing dynamic of the healthcare landscape, especially surrounding government funding and billing practices.

EXPERIENCE

11/12/2020 – CURRENT

CERTIFIED MEDICAL ASSISTANT, Baylor Scott and White URGENT CARE

COVID PCR

Vitals

Immunizations

Drawing Labs

Inventory of medications and supplies

Keeping CLIA Logs

EKG

COVID, FLU, STREP testing

Returning patient calls

Checking In patient

09/05/2018 – 04/20/2020

MEDICAL ASSISTANT, medical city hospital- renal group

Assisting patients

Vitals

Charting

Referral Coordinator

Trainer

Scheduler

Leader Role

03/05/2016-09/26/2018

MEDICAL OFFICE SPECIALIST, MEDICAL CITY HAND & UPPER EXTREMITY CENTER OF DALLAS

Managing Surgeons meetings

Managing Clinic Schedule

Arranging patient surgery

Arranging Pre-Op testing

Maintenance of Certification

CME tracking

Obtaining prior authorizations for surgery and testing

Verifying benefits and eligibility

Clerical duties

07/2014-03/2016

MEDICAL ASSISTANT / MEDICAL OFFICE SPECIALIST

Revenue cycle management

Maintaining IAC accreditation

Developing and implementing process improvements

Conducting monthly audits

08/2012-07/2014

SOUTHWEST JOINT MEDICAL ASSISTANT/ MEDICAL CITY DALLAS

Manage department procedure schedule

Follow up with Physician and patients regarding appointment s

Developed processes to streamline Physician Orders

Maintain open lines of communication with Physician and staff

Revenue cycle management

MEDICAL ASSISTANT/ PARKLAND HOSPITAL

Drawing labs

Injections

Patient care

Delivered medication to inpatients

Shadowed certified medical technicians during medication prep

Stocking and EMAR labeling for pharmaceutical inventory

EDUCATION

DECEMBER 2024

NATIONAL HEALTHCAREER ASSOCIATION

EXCPT PHARMACY TECHNICIAN

OCTOBER 2024

NATIONAL HEALTHCAREER ASSOCIATION

CERTIFIED ELECTRONIC HEALTH RECORD SPECIALIST

JUNE 2024

NATIONAL HEALTHCAREER ASSOCIATION

CERTIFIED MEDICAL ADMINISTRATIVE ASSISTANT

SEPTEMBER 2014

AMERICAN NATIONAL UNIVERSITY

Masters in Healthcare Administration

AUGUST 2007

NATIONAL EDUCATION CENTER

Certified Medical Assistant

June 1991

NATIONAL INSTITUTE OF TECHNOLOGY

Associates in Business Operation Management

SKILLS

Physicians Relations

Customer service

Database input

EMR

Phlebotomy

infusion

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