Madeline McCann
Louisville, KY *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
LifeSet Specialist
Youth Villages-Louisville, KY
January 2024 to Present
• Carry a maximum caseload of 8-10 young adults
• Meet with the young adult a minimum of one time per week, increasing and decreasing as directed by the Clinical Supervisor on the basis of clinical need.
• Provide on call crisis support to the client 24 hours a day 7 days a week (alternating on-call duties).
• Provide accurate and complete information to Clinical Supervisor in a timely manner in the event of a crisis situation.
• Implement suggestions of interventions provided by supervisor and/or consultant in a timely manner to be reflected in the next treatment plan cycle.
• Participate weekly in all supervision exercises to ensure the appropriate conceptualization and implementation of treatment.
• Provide all therapeutic services in accordance with Youth Villages’ Mission and Values and LifeSet Model Principles.
• Conduct on-going assessment of the young adult’s needs from a strength focused, solution-based perspective.
• Engage and align with the young adult and their support system to elicit full participation in treatment Case Manager
LifeSpan Resources-New Albany, IN
November 2019 to January 2024
• Comply with FSSA/IDA manuals, as well as Federal, State, and local laws.
• Develop annual service plans and updates levels of care for individuals of Home and Community Based Services (HCBS) programs.
• Complete all components of on-going case management for waiver and non-waiver programs. Case management is a comprehensive service comprising a variety of specific tasks and activities designed to coordinate and integrate all other services required in the individual's service plan.
• Use of person-centered thinking while assisting in long-term support planning and goal setting.
• Determines program eligibility by utilizing industry specific screening and assessment tools to determine individual's strengths values, preferences and eligibility as required by various programs with the goal of maintaining independence in the community.
• Provides ongoing case management to Money Follows the Person program participants.
• Assists with the Medicaid application process.
• Participates in a minimum of 20 hours in meetings and trainings annually along with an IDA approved Case Management orientations.
• Maintains knowledge of the resources available for program participants and potential participants.
• Provides ready access of all documentation to the State as requested.
• Accurately, consistently and efficiently provide access to quality home and community-based services for over 70+ clients of the aging and disabled population.
• Work in a variety of settings as needed that include in-office, client home setting, hospitals and skilled nursing facilities.
• Visit and assess clients for a qty, midyear, and annual reviews. Targeted Case Manager
Cleanse Clinic-Louisville, KY
February 2018 to November 2020
• Responsible for managing an active case load of 25 patients.
• Conduct sessions with patients via phone contact and in person, advocate on behalf of the patient and recommend additional treatment services.
• Collaborate with government agencies, service providers, and other organizations to bridge the gap and build a connection for client resources.
• Developed programing educational groups; Resume Building, Financial Management, Interview Skills, Accountability/Responsibility.
• Responsible for maintaining compliance with personal supervision and fundamental linkage skills. Practicum Student
Family Community Clinic-Louisville, KY
August 2018 to April 2019
• Conduct and assess PHQ9, GAD7, and AUDIT screenings
• Conduct brief therapeutic interventions for anxiety and depression.
• Guide self-care development on how to manage and take care of one's body and health.
• Coordinate patient referrals for Surgery on Sunday, ENT, Have a Heart, Pulmonary, and Urology. Housekeeping Supervisor
Masonic Homes of Kentucky-Louisville, KY
July 2013 to February 2018
• Supervised team of seven employees for the housekeeping of facility.
• Responsible for the management of daily reports and work orders.
• Created schedules of staff for specific work orders and billed departments appropriately.
• Trained all new employees on housekeeping processes and organization procedures. Practicum Student
Masonic Homes Sam Swope Care Center-Louisville, KY September 2015 to August 2016
• Accessed patient care plans, updated patient charts, and assisted with treatment plans.
• Conducted and documented social history of patients.
• Assisted in discharge planning of patients and conducted patient follow up to ensure they were maintaining their aftercare plan.
Education
Social Work (Master's degree)
Spalding University-Louisville, KY
August 2017 to June 2019
Social Work (Bachelor of Science in Social Work)
Spalding University-Louisville, KY
June 2015
High school diploma or GED
Skills
• Microsoft Word/Office
• Documentation review
• Case management
• Social work (9 years)
• Effective problem solving
• Written and oral communication
• Typing
• Communication skills
• Leadership
• English
Certifications and Licenses
CPR Certification
AED Certification
Driver's License
CDL