Sales Associate Customer Experience
Resume:
CONTACT
™% = **********@*****.***
Q 60 feet, Mirpur-2, Dhaka
SKILLS
Engaging in friendly conversations to
make guests feel valued
Clear and persuasive interaction with
customers.
Handling customer inquiries and
resolving issues efficiently.
Clear and effective communication
with customers and team members.
Adapting to changing responsibilities
and peak hours.
Processing cash, credit, and digital
payments accurately.
LANGUAGES
Bangla (Fluent)
English (Working knowledge)
EDUCATION
BSc in Computer Science
Uttara University 2024-2028
GPA: 3.25 / 4.0
Higher Secondary Certificate
Bangladesh Navy College
GPA: 5.0/5.0 20202022
FORID UDDIN KHAN RAIYAN
Sales associate
PROFILE
Customer-focused and results-driven professional with
a strong background in sales and service. Skilled in
effective communication, problem-solving, and handling
transactions smoothly in fast-paced environments.
Dedicated to providing exceptional service and ensuring
a positive customer experience.
© WORK EXPERIENCE
BATA SHOE COMPANY 2024
External Auditor (Internship)
Reviewed financial statements and conducted compliance checks.
Collaborated with the audit team to enhance the audit process for
decision-making.
Maintained accurate audit documentation for future reference
and compliance purposes.
MINA BAZAR
Sales associate
2023-2024
e Provided excellent customer service by assisting customers in
locating products and answering queries.
e Addressed and resolved customer complaints effectively to
maintain satisfaction.
¢ Handled point-of-sale transactions,
handling, and credit card payments.
including billing, cash
Government Volunteer
ECONOMIC CENSUS 2023 (Field Supervisor)
e Provided training and guidance to field staff on survey
methodologies and digital data entry.
e Improved data accuracy by implementing real-time verification
strategies
e Contributed to the timely completion of the Economic Census
2023 within the assigned area.
Founder & Owner — Wood Creation
(Online Business)
e Established and manage Wood Creation,
specializing in handcrafted wood furniture.
¢ Oversee end-to-end business operations including product design,
sourcing, sales, and delivery.
¢ Provide excellent customer
satisfaction and repeat business.
¢ Handle financial management, including budgeting, pricing, and
profit tracking.
an online shop
service, ensuring client
Contact this candidate