Data Science Program Manager

JAKE JOHNSON

Colorado Springs, CO ********@*****.*** 919-***-****

https://www.linkedin.com/in/jake-johnson-/ https://jajo9147.github.io/ SUMMARY

AI/ML STRATEGY DATA SCIENCE LEADERSHIP MBA U.S. ARMY SPECIAL OPERATIONS VETERAN AI/ML and data science leader with 12+ years of cross-functional leadership spanning Fortune 50 enterprises, defense operations, and fintech. Proven record of delivering $28M+ in business impact, scaling ML solutions, and driving data strategy across complex organizations. MBA, TS/SCI clearance, and Army Ranger veteran with expertise in cloud-native architecture, GenAI, and scalable analytics platforms. Passionate about leading AI/ML innovation that aligns technical solutions with strategic business goals.

EXPERIENCE

VERIZON

Associate Director - Data Science, Lone Tree, CO Jan 2024 – Current

Led enterprise ML initiatives, improving campaign revenue attribution by 15%, enhancing decision intelligence across 10+ marketing channels.

Partnered with Finance to implement a model evaluation framework linking ML outcomes to business KPIs, uncovering 20–30% lift in high-priority campaigns.

Launched AI/ML governance & validation process that reduced project approval timelines by 40%, accelerating delivery of $28M+ in business value within one year.

Built & mentored a 6-person data science team, increasing deployment speed 40% via agile sprints & stakeholder alignment.

VERIZON

Senior Data Scientist, Irving, TX Jan 2023 – Jan 2024

Automated trouble ticket workflows via ML-enhanced visualizations, saving 1,490+ hours annually & cutting dispatch costs by $5M/year.

Created Mobile-to-Fios referral dashboards, driving 95K+ new annual referrals and $15M in incremental revenue.

Designed Verizon’s first block-group level BI dashboard, identifying conversion opportunities for bundling Home Internet & Mobile services.

DIMENSIONAL FUND ADVISORS

Consultant - MBA Capstone Project, Austin, TX Jan 2023 – Jun 2023

Delivered analytics solutions on one of the largest datasets in finance, improving strategic portfolio insights.

U.S. ARMY: 75TH RANGER REGIMENT

Senior Manager - Financial Technology, Fort Benning, GA Jan 2021 – Jan 2023

Led a 17-member team in redesigning financial reporting workflows, reducing reporting time by 30%.

Managed $102M annual portfolio, optimizing SAP KPI analytics & reducing contract costs by $5M annually.

U.S. ARMY: 82ND AIRBORNE DIVISION

Technology Program Manager, Fort Bragg, NC Jun 2018 – Jan 2021

Built intelligence dashboards to realign 600+ personnel, cutting mission prep time by 3 hours per event.

Led 32 airborne operations with zero casualties, using data visualization for mission coordination. U.S. ARMY: 82ND AIRBORNE DIVISION

Operations Manager, Fort Bragg, NC Jul 2016 – Jun 2018

Trained and led 45 personnel to support a company in a fast-paced environment, increasing readiness

Mentored eight subordinates on leadership while executing 78 readiness and skills refinement events

UNIVERSITY OF COLORADO

Program Manager - Strategic Events, Boulder, CO Aug 2013 – Jun 2016

Directed logistics for nationally televised presidential debates & donor summits, collaborating with senior leadership.

EDUCATION

The University of Texas at Austin, McCombs School of Business, Austin, TX Aug 2023 – May 2025 Master of Business Administration - Data Analytics & Strategy University of Colorado at Boulder, Boulder, CO Aug 2012 – May 2016 Bachelor of Arts - Political Science & Economics (Emphasis) SKILLS

Languages & Tools: Python, SQL, R, JavaScript, HTML5, CSS, Jupyter, TensorFlow, PyTorch, H2O.ai, MLflow, GitHub, GitLab, Skit-learn, Pandas & NumPy, Flask & Flask-CORS, P5.js

Visualization & BI Platforms: Qlik, Power BI, Tableau, Looker, ThoughtSpot, Grafana

Cloud & Big Data Technologies: AWS, GCP, Azure, BigQuery, Hadoop, Teradata, SAP-ERP, Oracle, SQL Server, Variant, Aster

Project & Workflow Tools: Jira, Workfront, Advana, Engram, Smartsheets

Certifications & Training: Top Secret (TS/SCI) Security Clearance, Army Ranger, Lean Six Sigma, Prompt Engineer, Verizon Leadership Development Program, USC Data Analytics, Agile, Advanced Comptroller, Defense Financial Management

Affiliations & Volunteer Work: Three Rangers Foundation, VALOR Employee Resource Group (ERG), GallantFew

Work Eligibility: Eligible to work in the U.S. with no restrictions

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