Primary Care Case Management

Natasha Divic, RN_BSN LICENSE NO. *******

*** **** ******, *******, **, 02149 617-***-****

*******.*****@*****.***

PROFESSIONAL

Experienced and versatile nurse with 14+ years of expertise in pediatric and family centered care across inpatient and outpatient settings. Highly skilled in complex disease management, patient education, triage and interdisciplinary collaboration, leading to improved patient outcomes. SKILLS

Acute Care Critical Care Public Health Vaccination

Primary Care Urgent Care Charge Nurse AHA BLS & AED Certified

Case Management Discharge Coordination Triage

Pediatrics/Family Medicine Infection Control Chemotherapy

EMR: EPIC, Sorian, eClinical, Powerchart, eHana

WORK HISTORY

CVS Pharmacy 09/24- Present

Vaccine Support RN, Aline Staffing

Administer vaccines while ensuring patient safety and maintaining compliance protocols. Utilize vaccine knowledge to support public health initiatives.

Partner with pharmacy team to deliver vaccine services, educate on immunizations and monitor post-reactions. Shelter RN, Emergency Family Medical Assessment Center 06/24- Present Eliot Community Human Services, Amergis Staffing

Conduct intake assessments of migrant families ensuring effective care coordination and complex case management. Lead medical assessments of high risk pregnant population to facilitate timely shelter placements and follow-up care.

Submit medical data to state agencies, streamlining processes for better outcomes. Skin Laundry, Aesthetic Registered Nurse 10/23- 05/24

Utilized advanced laser therapy procedures using ND YAG Laser and Thermal Fractional technologies, delivering targeted skin treatment for complex dermatological conditions.

Promote client retention through membership sign-ups, product sales of medical grade skin care products, education of customized treatment plans. Case Manager, Boston Children’s Hospital, Inpatient Discharge Planning 04/23- 06/23 Incredible Health

Facilitated discharge planning processes by coordinating with multidisciplinary teams, evaluating medical necessities and managing complex care transition for ICU and medical surgical patients. Screened patient barriers, resource coordination while ensuring optimal outcomes.

Structured discharge protocols and maintained strong relationships with healthcare providers and vendors. Flu Clinic Nurse, Beth Israel Deaconess Medical Center 09/22-01/23 Complete Staffing Solutions, Inc.

Organized and administered flu vaccinations in adult primary care, as well as other required vaccinations, provide patient education. Occupational Health Nurse, Boston Public Health Commission 01/22- 08/22 Complete Staffing Solutions, Inc.

Provide support to city employee health services through covid clinic organization, vaccine administration, testing and contact tracing. Educate on current company regulation and CDC guidelines.

Pediatric Nurse, Harvard Vanguard Associates, Cross Country Staffing 09/20-01/22 Pediatrics, Internal and Family Medicine

Performed well child visits, immunizations, as well as telephone triage and answered patient portal advice. Resource pediatric Covid head nurse. Completed prior authorizations, school forms, and assisted in daily procedures of office practice. Vaccinated and oversaw daily flu/covid clinics of both pediatric and adult population and drive through sites. Pediatric Nurse, Pediatric Healthcare Associates 02/19-03/20 Boston Children's Primary Care Alliance

Oversaw operations of the pediatric and adolescent population across North Shore Area, working with 30 different providers at 5 clinical sites. Triaged calls, urgent care visits, provided appropriate clinical care advice via patient portal. Performed well child visits and safely administered immunizations and medication. Managed flu and Synergist clinic conducted hearing/vision screens, newborn well visits, EKG testing, sterilization of equipment and restock of rooms.

Pediatric Nurse, Porter Pediatrics 06/18 -02/19

Head RN at privately owned single provider practice. Audited charts and reviewed clinical documents and performed office and telephone triage. Collected blood samples and specimens for testing. Completed prior authorizations, office paperwork and trained medical assistant staff. Pediatric Nurse, East Boston Neighborhood Health Center 02/17-10/17

Provided preventative care to the bilingual community that included well-child check-ups, immunizations, travel clinics specialized newborn care, TB and adolescent clinic. Generated patients flow through walk-in triage overseeing 120 patients’ daily. Developed an improved assessment triage tool flow sheet for EPIC system. Triaged phone calls, reviewed lab results and health plans. Ran the Synergist clinic for high-risk preemie population. Pediatric Float Nurse (PICU, NICU, BMT, Medical Surgical Floor) 04/15-01/17 Tufts Medical Center Children's Hospital

Skilled bedside monitoring of critical and acute care departments of preemies to early adulthood patient population. Managed care of pre- and post-op dysfunctions, including open heart surgery, cleft lip-palate repairs, mandibular distractions, spinal fusions, general ENT surgeries. Administration of cytotoxic drug therapy for patients undergoing stem cell transplant and battling childhood cancer. Management of diabetes diagnosis. Pediatric Nurse (PICU, NICU, Intermediate Care), University of Virginia Children's Hospital 08/11-04/15

Skilled care of patients undergoing trauma, respiratory and congestive heart failures as well as hematological disorders. Administered and monitored patients undergoing chemotherapy, peritoneal dialysis, open heart surgery and transplant, urology and orthopedic population. Handled mechanical ventilation, tracheostomy care, telemetry monitoring, ICP bolts and epilepsy monitoring. Managed patients with EVD drains, epidurals, pleural catheters, chest tubes, PCA’s, ECMO. Active member of Employee Engagement Committee. EDUCATION:

Massachusetts College of Pharmacy & Health Sciences, Bachelor of Science, 2007-2010

Contact this candidate