Bartender/Customer Service

ALYCTER BARKLEY

New Market, TN US • 865-***-**** • **************@*****.***

Created a welcoming, inclusive atmosphere.

Detail-oriented Bartender.

Driven customer engagement.

Skilled bartender known for resolving customer disputes swiftly. Strong verbal communication skills

Upselling and Cross-selling Experience

Alcohol serving laws and responsible service

Knowledge of premium spirits and wines

Proficiency with beverage ordering systems

Proficiency with beverage ordering systems

Event bartending and large party service

High-volume, fast-paced bar service

Time management during peak hours

Customer service excellence

High School - 2015

North Iredell High School - Olin, NC

Bartender - November, 2024 to Present

Mellow Mushroom - Gatlinburg, TN

Helped upsell premium liquors.

Focused on specialty cocktails.

Supervised junior bartenders.

Prevented stock shortages.

Ensured a tailored guest experience.

Executed alcohol awareness procedures.

Barback/Bartender - September, 2021 to Present

DLS Events LLC - Los Angeles, CA

Cleared and restocked bar.

Ensured organization at the bar.

Decreased spill and waste.

Featured brands.

Created a collaborative bar environment.

Setting up bar for event volumes

Travelling to locations for load in and load out

Professional Summary

Skills

Education

Work History

Bartender - October, 2019 to January, 2024

Dick's Last Resort - Gatlinburg - Gatlinburg, TN

Helped upsell premium liquors.

Prevented stock shortages.

Ensured a tailored guest experience.

Achieved sales within weeks.

Provided attentive service.

Handled high-stress situations effectively.

Provided top-tier service.

Offered in-depth knowledge of wine, spirits, and mixology. Built relationships with customers.

Served a high volume of customers during peak hours. ABC Responsible Vendor Certification – TN

Microsoft

Certifications

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