Assembly Operator North America

JOSEPH PINARD

***************@*****.*** +1-864-***-**** Tamassee, SC 29686

OBJECTIVE

Detail-oriented assembly operator with proven experience in manufacturing processes and assembly line operation. Seeking to leverage strong technical skills and a commitment to quality in a fast-paced environment. Dedicated to delivering high standards of efficiency and precision while ensuring safety protocols are followed.

PROFESSIONAL EXPERIENCE

A Operator/Packer May 2025 - June 2025

JTEKT North America Corporation . West Union, SC.

Operated machinery for packaging products, ensuring quality and efficiency in production. Monitored equipment performance, performed routine maintenance, and adhered to safety protocols. Collaborated with team members to meet production targets, managed inventory levels, and conducted quality checks to maintain high standards. Line Lead September 2020 - February 2025

Itron. West Union, SC.

• Lead a team of 14 production line workers, ensuring adherence to quality standards and meeting

production targets

• Trained new hires on standard operating procedures, safety protocols, and equipment operation.

• Collaborated with cross-functional teams to identify process bottlenecks and implement solutions for

improved productivity

• Conducted regular inspections of machinery and equipment, identifying maintenance needs and coordinating repairs as necessary

• Maintained accurate records of production data including output quantities, downtime incidents, and

defect rates for analysis purposes

• Ensured compliance with safety regulations by conducting regular safety audits and implementing

corrective actions when needed

Caregiver February 2016 - 2019

Family. Goffstown, NH.

In 2016, I relocated to Goffstown, New Hampshire where I looked after my then husband’s elderly grandmother. She had gotten to a state where she was no longer able to perform basic daily functions so

that’s what I did. I would get her up of a morning getting her dressed, preparing her food, administering

her medications, and attend her every need. I would do this throughout the day until my then mother in-

law got there that evening around 6pm, and she would take it from there. Customer Engagement Leader March 2012 - February 2016 PetSmart. Seneca, SC.

• Managed a team of 10 associates, providing guidance and support to ensure high-quality customer

interactions

• Delivered comprehensive training programs for new hires.

• Maintained company standard operating procedures (SOPs) ensuring consistent delivery of exceptional • Monitored key performance indicators (KPIs) such as average response time, first call resolution rate,

and customer satisfaction scores to drive continuous improvement efforts

• Led morning team meetings to communicate updates, share best practices, and foster a positive work

environment focused on delivering outstanding customer experiences

• Led team in achieving monthly targets for average response time, first call resolution rate, and customer

satisfaction scores

EDUCATION

General Studies August 2004 - June 2008

Walhalla High School. Walhalla, SC.

Graduated to obtain my High School Diploma.

COURSES AND CERTIFICATES

Soldering

Itron. West Union, SC.

Forklift

Itron. West Union, SC.

SKILLS

Leadership

Manufacturing

Assembly (5 years)

Retail Management (3 years)

Customer Service (3 years)

Forklift (6 years)

Soldering (4 years)

Blueprint Reading (5 years)

LANGUAGES

Computer Skills

Data Entry

SAP

Oracle

English

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