Customer Service Strategic Marketing

ALEXANDRA GUYTON

Hollywood, FL ***** 954-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Experienced marketing consultant and sales professional with over 30 years in the telecommunications, technology, and automotive industries. Skilled in developing strategic marketing solutions, building client relationships, and leading teams to exceed goals. Proven track record of driving revenue growth, generating qualified leads, and delivering exceptional customer service in dynamic environments. Strong communicator and adaptable leader focused on achieving results and fostering long-term business partnerships. SKILLS

Client Relationship Management

Strategic Marketing & Consulting

Lead Generation & Conversion

Sales Leadership & Team Management

Negotiation & Contract Management

Customer Needs Assessment

Adaptability & Problem Solving

Product Knowledge & Sales Support

Cross-Departmental Collaboration

Exceptional Communication

Leadership & Mentorship

Event Planning & Execution

WORK HISTORY

Sales Advisor, 12/2024 - 01/2025 Tesla

Delivered personalized recommendations on Tesla products and services, optimizing the customer buying experience.

Built strong relationships with potential customers, ensuring a smooth and positive sales process.

Quickly adapted to Tesla's fast-paced environment, maintaining high standards of customer service and expert product knowledge.

Marketing Consultant, 05/2009 - 11/2023 AT&T – Sunrise, FL

Worked closely with clients to create innovative, customized proposals that addressed their unique needs.

Developed and implemented strategic marketing events and programs to drive qualified lead generation.

Coordinated cross-departmental efforts to ensure seamless execution of clients' marketing objectives.

Consistently delivered exceptional results, surpassing client expectations and building lasting, trust-based relationships.

Sales Representative Team Leader, 08/1992 - 05/2009 BellSouth Telecommunications – Miami, FL

Built and maintained strong customer relationships by offering personalized service and tailored solutions to meet client needs.

Provided training and mentorship to sales representatives, driving both team success and individual development.

Negotiated and secured contracts with clients, playing a key role in driving substantial business growth.

Exhibited outstanding leadership by motivating teams and consistently achieving sales targets. EDUCATION

Ph.D. Newburgh College

Master of Science: Instructional Technology American InterContinental University Bachelor of Arts: Barry University Dean's List

Contact this candidate