Emergency Response Patient Safety

SKILLS

+ Emergency response

+ Discipline

+ Incident reporting

+ Behavior management

EDUCATION

‘Truman College

Chicago, IL

GED

PROFESSIONAL SUMMARY

Dynamic professional with a proven track record at RMV Shelter,

excelling in emergency response and behavior management.

Successfully mentored staff, enhanced patient safety protocols, and

improved workflow efficiency through advanced data management.

Committed to fostering a compassionate environment while maintaining

strict compliance with industry standards.

WORK HISTORY

RMY Shelter - Residenal Monitor

Chicago, I + 03/2022 - 06/2024

+ Mentored junior staff members on proper monitor usage techniques

and troubleshooting strategies for common issues encountered

during daily operations.

+ Utilized advanced software applications for efficient data

management and analysis, contributing to improved overall

‘workflow efficiency.

+ Contributed to the development of monitoring policies and

procedures, promoting a standardized approach across all units.

+ Participated in quality improvement initiatives aimed at enhancing

patient safety and satisfaction within the facility.

+ Maintained strict compliance with all relevant regulatory guidelines

and industry standards to uphold the integrity of patient monitoring

processes.

+ Developed strong rapport with patients and families, addressing any

concerns or questions related to monitoring procedures and

equipment usage in a compassionate manner.

+ Assisted with staff training on new monitoring technologies,

facilitating seamless adoption within the workplace.

+ Reduced false alarms through regular calibration of monitoring

equipment, minimizing disruptions to patient care.

+ Enhanced safety protocols by conducting regular monitoring and

reporting of environmental hazards.

+ Improved health and safety standards, conducting regular training

sessions on best practices.

Pilot Travel Centers - Cashier

Chicago, IL + 09/2020 - 10/2022

+ Greeted customers entering store and responded promptly to

customer needs.

+ Welcomed customers and helped determine their needs.

+ Worked flexible schedule and extra shifts to meet business needs.

+ Operated cash register for cash, check, and credit card transactions

with excellent accuracy levels.

+ Helped customers complete purchases, locate items, and join

reward programs.

+ Restocked and organized merchandise in front lanes.

+ Assisted customers with returns, refunds and resolving transaction

issues.

+ Counted money in cash drawers at beginning and end of shifts to

maintain accuracy.

Lawndale Christian Health Center - Janitorial Supervisor

Chicago, IL » 07/2016 - 02/2017

+ Managed inventory of cleaning supplies, ensuring adequate stock

levels while minimizing waste and costs.

+ Trained staff on safe operation of cleaning equipment, tools, devices

and chemical and cleaning agents to efficientlv nerform duties and

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