Data Entry Clerk
Resume:
DEBORA L. COOK
************@*****.***
Lakeland, FL, 33815
EDUCATION
TAMPA COLLEGE
A.S. Degree Business Administration (Jan
1992)
BARTOW SENIOR HIGH SCHOOL
ADDITIONAL SKILLS
Guidewire, Xactimate, Xactanalysis, SIMS,
Mitchell Claim Center, Symbility
LICENSURE
FL 620 LICENSE - W103392
CAREER OBJECTIVE
To employ and be an asset to a carrier as an Independent Adjuster in order to use my efficient skills, knowledge, professionalism and outstanding customer service to assist insureds with successful completion of claims.
EXPERIENCE
RESIDENTIAL CLAIMS ADVISOR
HOMEOWNERS CHOICE INSURANCE Tampa, FL Jul 2020 - Sept 2021
• Identify, analyze and confirm coverage
• Contact appropriate parties and providers to determine liability, compensability, negligence and subrogation potential
• Contact appropriate parties to obtain any needed information and explain benefits as appropriate
• Verify facts of loss and pertinent claims facts such as damages PROPERTY CLAIMS ADJUSTER - DAILY CLAIMS
PROGRESSIVE INSURANCE Tampa, FL Jan 2019 - May 2020
• Examine and interpret insureds' policies, forms in force, and other records
• Use varying methods of investigation, including taking recorded statements, consulting with police, inspecting property damage, and reviewing documents
• Estimate cost of repair, replacement, or compensation Prepares settlement letters, denial letters, Reservation of Rights, and other letters as needed
CLAIMS ADVISOR - DESK
OLYMPUS INSURANCE Palm Beach Gardens, FL Aug 2017 - May 2019 Irma - 2017 & Michael - 2018
• Verify facts of loss and pertinent information to analyze and confirm coverage
• Establish reserves anticipated cost to bring file to closure based on known facts
• Appropriately respond to insureds, public adjusters, attorneys and contractors
• Timely submit reserve and payment approval requests, as appropriate CLAIMS RESOLUTION ANALYST
NTT DATA CORPORATION Lakeland, FL Nov 2012 - Aug 2017
• Analyze claims sent from the Health Plan that are made into to specific projects.
• Investigate and adjudicate incorrect paid claims and issues
• Review state and federal complaints related to claim
• Reimburse and/or Retract Funds
• Resolve Appeals and review request sent from the health plan
.
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