Customer Service Representative/ Lead Photographer

VICTORIA WRIGHT

*** **** *** ** ****** Haven, Florida 33880• 863-***-****• ***********@*****.***

Skills Summary

Infant, child, and elder care

Overnight shift dependability

Client communication & support

Time management & organization

Comfort with medical or special needs care

Discretion and confidentiality

Household upkeep & meal prep

Retail sales & cash handling

Assisted event setup & lead professional photography

Basic customer service & telemarketing

Education

High School Diploma 2006. Certified Medical Assistant 2006 Some college education for Early Childhood Education.

Work Experience

Private Nanny & Household Manager — Self-Employed / Private Families

2006 – 2016

Provided full-time care for infants through school-age children, managing daily routines, meals, and transportation.

Supported families during overnight shifts, travel, and postpartum recovery.

Maintained household organization and safety.

Home Health Aide — Private Clients

2006 – 2010

Assisted elderly and disabled clients with activities of daily living, mobility, and medication reminders. Scheduled appointments.

Offered companionship and ensured a safe, comfortable living environment.

Cashier & Sales Representative — Shoe Retail Store

2006 – 2008

Assisted customers in selecting footwear and related products, upselling accessories and add-ons.

Operated cash register, processed payments, and handled returns/exchanges.

Managed inventory, restocked displays, and maintained store cleanliness.

Birth Doula — Self-Employed (New Jersey)

2019 – 2022

Supported expectant mothers and families before, during, and after childbirth with comfort measures, emotional reassurance, and education.

Guided families in postpartum care, newborn feeding, and recovery.

Telemarketing Representative — Company Closed

2008 (Short-Term Role)

Made outbound calls to prospective clients, presented products/services, and maintained accurate call records.

Event Photographer — The Wright Moments Photography

2023 – Present

Photographed weddings, events, and family portraits with a focus on capturing candid, emotional moments.

Assisted with event setup, managed client communication, editing, and delivery.

Education & Certifications

Certified Birth Doula

CPR & First Aid Certified (renewal recommended)

High School Diploma

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