Systems Administrator Senior

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SUZANNE E. CAMPBELL

**** ***** **** • Columbia, MD 21044

***.**********@*****.*** • 443-***-****

SENIOR SYSTEMS ADMINISTRATOR

Distinguished career building, managing, and tuning mission critical networks and systems Technically sophisticated Senior Systems Administrator offering 25+ years of experience managing, implementing, and protecting secure and non-secure networks, applications, and hardware critical to operations. Demonstrated ability to identify and drive continuing process improvement practices and performance optimization initiatives. Expert creating and enforcing user, access, support, and administration practices. Proven success leading seamless integration of major technologies with no disruption to production. Versed in storage solutions and data backup strategies. TS/SCI/SI/TK Security Clearance with active FS polygraph. Highlights of Expertise:

• Systems Administration

• Policy Development

• Network Storage

• Network/Data Security

• Backup Recovery Strategy

• 24/7 Production Support

• Staff Training

• Integrations & Deployments

• Defense & Federal Contracting

• Performance Improvement

• Vendor Relations

Technical Proficiencies:

Platforms: CentOS 7.X, MS Windows Server 2008/2008/2016, MS Exchange Server 2003/2010/2016, MS Windows 7/10, VMWare vSphere, RHEL6.X

Tools: PowerShell, DTA, Twister, Active Directory, MS Office Suite, vCenter, Horizon Administrator, NetBackup, DFS, TPAM

Networking: LAN/WAN/WLAN, DNS, DHCP

Hardware: Virtual and Physical Desktops and Servers, SAN/NAS devices & appliances PROFESSIONAL EXPERIENCE

GEON TECHNOLOGIES, LLC Feb 2025 to Present

Information Systems and Compliance Manager

Lead and manage a cross-functional corporate IT team responsible for infrastructure operations, cybersecurity, and end-user support.

Oversee the design, setup, and accreditation of Contractor SCIF in compliance with ICD 705 standards, including coordination with security officials and accrediting authorities. Direct all IT asset lifecycle activities including procurement, configuration, deployment, and maintenance of secure systems and hardware.

Serve as program lead for achieving Cybersecurity Maturity Model Certification (CMMC); performed gap analyses, implemented NIST SP 800-171 controls, and coordinated readiness assessments. Develop and enforce IT and cybersecurity policies, ensuring alignment with regulatory frameworks and internal risk management practices.

Manage secure network architecture, implement endpoint protection, firewalls, encryption, and conduct incident response planning.

Drive compliance initiatives including vulnerability management, system hardening, and user training programs to enhance security posture.

SUZANNE E. CAMPBELL Page 2

Partner with leadership, legal, and operations teams to align technology and compliance strategies with business objectives.

Maintain documentation and readiness for audits, security reviews, and third-party assessments.

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BOEING INTELLIGENCE & ANALYTICS Aug 2023 to Jan 2025 Operations Integration Lead

Strategic Planning: Collaborate with senior management to develop and implement operational strategies aligned with the organization's goals and objectives. Evaluate current processes and identify areas for improvement to enhance efficiency and effectiveness. Resource Management: Manage resources effectively, including personnel, equipment, and materials, to ensure optimal utilization and cost-effectiveness. Allocate resources appropriately to meet operational demands and maintain high productivity levels.

Process Improvement: Continuously evaluate operational processes and workflows to identify inefficiencies and bottlenecks. Implement measures to streamline processes, eliminate waste, and improve overall operational performance.

Quality Assurance: Establish and maintain quality standards for products or services, ensuring compliance with regulatory requirements and customer expectations. Develop and implement quality assurance procedures to monitor and improve product/service quality. Team Leadership: Lead and motivate a team of operational staff, providing guidance, coaching, and support to maximize their performance and productivity. Foster a positive work environment conducive to collaboration, innovation, and continuous improvement.

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BOEING INTELLIGENCE & ANALYTICS 2011 to Jan 2025

Technical Lead Engineer / Branch Manager

Customer appointed Data Control specialist to manage the transfer of data between unclass, secret, top secret and US only networks. Serving as TLE providing enterprise architecture support and in depth troubleshooting of enclave IT systems. Responsible for providing detailed analysis and comprehensive forecasts to agency management. Assist in the on the job training and mentoring of junior engineers. BOEING INTELLIGENCE & ANALYTICS 2010 TO JULY 2023

SENIOR SYSTEMS ENGINEER

Serving as Senior Systems Engineer providing enterprise architecture support for large government agency. Responsible for providing hardware and software maintenance for MS Windows, CentOS and Red Hat Linux servers. Co-led design of expanded server room space. Provided analysis and resolution of complex problems associated with server hardware, applications and software integration – with specific focus on the TWISTER application. CLEARHSARK, LLC 2008 TO 2010

Senior Systems Engineer

Serves as a Senior Systems Engineer for a large government agency. Provides daily support and administration of multi-server Exchange 2003/2010 environment. Primary duties include architecture and design planning for future implementations as well as daily maintenance of Blackberry Enterprise Servers and Apriva Sensa Servers. Key Achievements/duties:

SUZANNE E. CAMPBELL Page 3

● Co-lead engineering efforts in the design and configuration for the migration of a 30,000+ user Microsoft Exchange 2003 organization to Microsoft Exchange Server 2010

● Configured lab environment to accommodate Microsoft Exchange Server 2010 integration and testing efforts

● Created and/or updated proprietary configuration and operating procedure guides to provide accurate documentation for incoming personnel

JKA TECHNOLOGIES, INC. 2005 to 2008

Senior Systems Engineer

Served as a member the Directory Services team providing Tier 3 support for enterprise architecture. Responsible for performing hardware and software upgrades as well as troubleshooting issues pertaining to logon authentication, account/group/resource management, group policy, DNS, WINS, DHCP, DMZ’s and network connectivity in an Active Directory environment. Participated in the development, testing and implementation of standard workstation and server loads in accordance with required configuration management and quality assurance policies. Responsibilities included creating and implementing test plans, procedures, and reports. Development, implementation, and application of Configuration Management and Quality Assurance procedures using recommended/appropriate tools in accordance with the client’s regulations and policies. EAGLE ALLIANCE / COMPUTER SCIENCES CORPORATION (CSC) 2003 to 2005 Project Operations Manager / Master Scheduler

Updated and maintained a daily database of schedules for over 100 projects, maintaining crew schedules, as well as interfaced with customers and service delivery organizations in order to lead project requirements to resolution. Daily duties included developing project schedules using MS Project; monitoring, tracking and updating change requests through the REMEDY system and providing project status reports to senior management. Generated weekly status reports within both MS Excel and MS Power Point. Other skills include knowledge of ITIS Governance process. Assisted in assembling and training a multi-skilled System Administration team to provide 24x7 customer support. System Administration duties included, but were not limited to software and hardware installation of both Windows and Unix machines, account maintenance on Windows 2000 servers, database maintenance and creation, software and hardware troubleshooting for both Windows and UNIX machines, installation of network cabling from the access node to the desktop, network troubleshooting, DNS updates, and workstation IP configuration. SWALES AEROSPACE 1993 to 2003

Senior Network Administrator

Worked intimately on multiple contracts for NASA’s Goddard Space Flight Center. Involved in the success of several missions including the launch of the EO-1 satellite from the Vandenberg AFB. System administration duties included, design and implementation of an internal private Windows2000 network for the company’s on-site SCIF, setup and maintenance of Microsoft Exchange servers, custom building computers for specialized engineering applications, management and coordination of support engineers’ efforts, and providing solutions to 1000 users on a Windows 2000 network. Lead a team that maintained a 14 building campus network. This team was also responsible for investigating and implementing new networking technologies, designing and implementing Windows 2000 servers for migration from Windows NT 4.0, planning system redundancy and fault tolerance for servers and client workstations.

Information Systems Security Officer (2001 to 2003) Responsible for preparing DCID 6/3 compliant SSPs; ensuring the implementation of mandatory security measures; identifying and documenting any unique threats and determining countermeasures; ensuring that the sensitivity level of information is verified prior to use on and secure system; and monitoring system recovery processes to ensure that security features and procedures were properly restored. This position not only required intimate knowledge of the information systems with the SCIF, but a procedural knowledge of the security measures required to keep all computing systems within regulated guidelines. Required to work intimately with both the on-site Information Systems Security Manager, as well as the government accreditation authorities. SUZANNE E. CAMPBELL Page 4

EDUCATION AND TRAINING

Bachelor of Science in Computer Science (1998)

UNIVERSITY OF MARYLAND, COLLEGE PARK MD

Professional Development:

PowerShell Classes Microsoft Exchange Installation and Configuration Neverfail Disaster Recovery Microsoft Exchange Database Recovery Microsoft Exchange Advanced Troubleshooting Skills COMSEC Custodian Training

Certifications:

Currently working towards Linux Admin, CEH & Security + certifications

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