Customer Service, Server, Front Desk Associate

Gabriella Thompson

571-***-**** *************@**.*** www.linkedin.com/in/gabriellathom

EDUCATION

Virginia Tech, College of Science Blacksburg, Virginia Bachelor of Science: Computational Neuroscience -GPA: 3.58/4.0 Expected Graduation: May 2028 Dean’s List, Fall 2024

WORK EXPERIENCE

Hokie Grill Blacksburg, Virginia

Cashier Feb 2025 - Present

• Operated cash register and handled transactions accurately for Pizza hut and Chick-fil-A.

• Assisted over 75 students per day on purchases via meal plan and credit payments

• Ensured compliance with food safety and hygiene standards. Heatherwood Retirement Inc.

Burke, Virginia

Server Jun 2022 – Aug 2024

• Provided exceptional dining hospitality and customer service to all residents

• Provided quality dining to over 45 residents per day

• Served food, provided effective dining support, cleaned and prepped tables and silverwares, took personalized orders etc. The American Red Cross

Blood Donor Ambassador Washington, DC

Dec 2023 – Jan 2024

• Trained and used excellent customer service practices in fast-paced work environment

• Participated in volunteer program to increase amount of Washington DC blood donors by 15%

• Volunteered an average of 8 hours per month in Summer; continued the hours during the school year Stanford Clinical Neuroscience Immersion Program Online Intern Jul 2022 – Aug 2022

• Program aimed at educating students in research and career opportunities in Neuroscience as well as develop industry connections

• Presented a project regarding sleep issues in adolescents at the end of the term LEADERSHIP AND INVOLVEMENT

Undergraduate Student Senate

Blacksburg, Virginia

College of Science Senator Sep 2024 - Present

• Act as a representative for College of Science Students at Virginia Tech

• Collaborate with College of Science Staff to relay and emphasize issues and concerns within the community Women in Cybersecurity Blacksburg, Virginia

Member Apr 2024, 2025

• Club focused on carving a space for women in technological fields and providing resources for academic and career- focused success

SKILLS/CERTIFICATIONS

• Microsoft Suite

• CTE / Workplace Readiness Certification

• Canva

• Adobe Photoshop, After Effects, Premiere Pro

• Cascading Style Sheets

• HTML

• JavaScript

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