Truck Driver Customer Service
Resume:
NELSON VICTOR S. TALAVERA JR.
**** ******** **. ******** ***** Brgy. Sunvalley, Paranaque City
********.*****@*****.***
With over 18 years of experience in driving, logistics, and hauling operations, I have a strong track record of exceeding expectations and delivering results. I am a highly motivated and results-oriented professional with 8 years of leadership experience as Operations Director. Proven ability to manage operations, ensure efficient and safe transportation, and prioritize team productivity. Possess strong technical skills in forklift and truck operation, combined with excellent communication and problem-solving abilities.
PROFESSIONAL EXPERIENCE
NVSTJ ENTERPRISES
Truck Driver Operations Director
Taguig, Metro Manila
August 2006–Present
• Delivered products safely and on time, adhering to company policies and regulations.
• Maintained a clean driving record and navigated diverse routes efficiently.
• Provided excellent customer service, ensuring positive interactions with clients.
• Delivered products safely and on time, adhering to company policies and regulations.
• Maintained a clean driving record and navigated diverse routes efficiently.
• Provided excellent customer service, ensuring positive interactions with clients. LEVI'S DESIGN
Design Operator
Makati, Metro Manila
June 2001 - December 2001
• Operated design equipment with precision and a keen eye for detail.
• Contributed to the design process through creative problem-solving and aesthetic awareness.
• Maintained a clean and organized work environment. GE PHILIPPINES METER & INSTRUMENT
Final Inspector
Taguig, Metro Manila
Jan 1993 - December 2000
• Operated design equipment with precision and a keen eye for detail.
• Contributed to the design process through creative problem-solving and aesthetic awareness.
• Maintained a clean and organized work environment. EDUCATION
AMA COMPUTER COLLEGE
System Design Programming
2001
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY (TESDA) Hotel and Restaurant Management Housekeeping
2002
TECHNICAL SKILLS
• Operating a forklift Proficiency in maneuvering and operating various types of forklifts (e.g., sit-down, stand-up, reach trucks) in tight spaces and around obstacles.
• Pre-operation checks Conducting thorough inspections of the forklift before and after operation to ensure safety and functionality.
• Load handling Safely lifting, transporting, and stacking loads of varying weights and dimensions, while maintaining stability and control.
• Warehouse safety regulations Understanding and adhering to all safety regulations and protocols for operating forklifts in a warehouse environment.
• Operating a truck Proficient in driving various types of trucks (e.g., straight trucks, articulated vehicles) in different road conditions and weather.
• Pre-trip inspections Conducting thorough inspections of the truck before each trip to identify and address any potential mechanical issues.
• Route planning and navigation Efficiently planning routes, utilizing GPS and other navigational tools, and adapting to changing traffic conditions.
• Safe driving practices Maintaining a safe driving record by adhering to traffic laws, practicing defensive driving techniques, and being aware of blind spots.
SOFT SKILLS
• Attention to detail Meticulous in tasks to ensure accurate handling of materials and avoid accidents.
• Spatial awareness Excellent awareness of surroundings, including the forklift's dimensions, load size, and potential hazards.
• Communication Effectively communicating with colleagues to coordinate operations and ensure safety.
• Problem-solving Ability to identify and resolve issues that may arise during operation, prioritizing safety in decision- making.
• Time management Meeting deadlines and ensuring timely deliveries.
• Customer service Providing courteous and professional service to clients and stakeholders.
• Physical stamina Ability to withstand long hours of driving and perform physically demanding tasks like loading and unloading cargo.
• Stress management Maintaining composure under pressure and in challenging situations, such as bad weather or traffic delays.
• Clean driving record No major violations or accidents on record.
• Strong work ethic Reliable, dedicated, and committed to performing tasks safely and efficiently.
• Ability to work independently and as part of a team Adaptable to various work environments and able to collaborate effectively with others.
CERTIFICATES
• TESDA NC III National Certificate Driving: Passenger bus/Straight truck (Aug 2023 - Exp. Aug 2028) Expert operation of passenger buses and straight trucks.This certificate demonstrates my qualification to drive larger vehicles (classified under LTO Restriction Codes 3 to 5) on Philippine highways.
• TESDA NC III National Certificate Driving: Articulated Vehicle (Oct 2023 - Exp. Oct 2028) Proficiency in operating articulated vehicles (tractor-trailers, large buses). This certificate showcases my ability to handle complex vehicles with unique dimensions and maneuvering requirements.
• TESDA NC II Heavy Equipment Operation: Forklift Operator (Feb 2024 - Exp. Feb 2029) Safe and efficient operation of various forklifts in warehouses or other settings. This certificate demonstrates my knowledge and skills in Operating different types of forklifts, conducting thorough pre-operation inspections and safety checks, and Proper load handling and maneuvering techniques to ensure stability and control.
• TESDA NC II Hydraulic Excavator Training (Feb 2024 - On-going) Demonstrable progress in acquiring the knowledge and skills to operate hydraulic excavator. Although ongoing, this training program indicates your commitment to expanding my skillset and venturing into operating heavy machinery like hydraulic excavators. This showcases my Proactiveness and initiative in pursuing professional development. Adaptability and willingness to learn new skills and knowledge. Potential for future expertise in operating hydraulic excavators once the training is completed.
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