Customer Service Team Member

CARIEL JAMES

York M*M *P* • 480-***-**** • *************@*****.***

Availability: Full Time

Summary

Dedicated team member with a focus on customer service and collaboration, having honed skills in fast-paced environments. Demonstrates strong organizational abilities, ensuring efficient workflow and high standards of cleanliness. Enthusiastic about contributing to a team's success and eager to grow professionally in a supportive and dynamic setting

Skills

• Customer Service

• Team Collaboration

• Telephone reception

• Payment Processing

• Detail Oriented

• Organizational Skills

• Time Management

Work Experience

Hostess, August 2022 to September 2023

Eden Trattoria

• Establishing welcoming atmosphere by greeting each guest warmly

• Ensured guests were satisfied with their visit

• Coordinated with servers with delivering food, refilling beverages and retrieving items from guests

• Demonstrated respect, cleanliness and willingness to help whenever needed. Crew Member, November 2023 to July 2024

Wendys

• Greeting guests, taking orders and processing payments

• Preparing food and drinks

• Managing delivery and mobile orders

• Assembling orders and packaging take-out and delivery

• Keeping all surfaces clean and sanitary to ensure the safety of our guests, fellow crew members, and myself. Sales Associate, July 2024-present

Hot Topic

• Welcoming and engaging with customers as they enter the store

• Work with cash registers and processing payments

• Giving customers advice about sales and promotions as well as recommending best products and using upselling techniques to increase store sales

• Cleaning and restocking the store throughout the day, before opening and after closing Education

High School Diploma: 05/2022

Skyview High School - Buckeye, Az

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