Front-End Customer Service
Resume:
Tony A. Williams
Tacoma, WA 98409
************@*****.***
OBJECTIVE
To obtain a position in loading and unloading trucks using a front-end loader, forklift
(standing/sitting), and electric pallet jack. Offering extensive experience in freight handling, dispatching, truck driving, and supervisory roles within logistics operations. KEY QUALIFICATIONS
• Over 20 years of experience in the transportation and logistics industry.
• Skilled in operating front-end loaders, electric pallet jacks, and forklifts.
• Experienced in team supervision, dispatch coordination, and safety compliance.
• Class A CDL with double, triple, and hazmat endorsements.
• Clean driving record — zero accidents or injuries.
• Strong leadership in both over-the-road (OTR) and warehouse environments. CORE SKILLS
• Team Leadership & Supervision
• Freight Loading & Unloading
• Forklift & Front-End Loader Operation
• Dispatching & Scheduling
• Truck Driving (Hopper, Flatbed, Van)
• Safety & DOT Compliance
• Customer Service
• Inventory Handling
RELEVANT EXPERIENCE
• RBR Logistics – Driver / Loader / Dispatcher / Supervisor 2016 – 2025
• • Supervised a team of drivers and loaders, ensuring safe and timely operations.
• • Operated front-end loaders, electric pallet jacks, and both sitting and standing forklifts.
• • Managed dispatch schedules and load assignments, optimizing route efficiency.
• • Drove commercial trucks including vans and flatbeds for regional hauls.
• • Maintained DOT compliance and led safety meetings and equipment inspections.
• Norman Logistics – Driver / Dispatcher / Supervisor 06/2015 – 09/2016
• • Supervised small team during hauling operations, monitoring load safety and route adherence.
• • Pulled hopper bottoms, flatbeds, and van trailers across multiple regions.
• • Handled dispatch and coordinated logistics for daily pickups and deliveries.
• • Provided training and support to new drivers on company procedures and safety practices.
• Blann Trucking – Truck Driver
04/2014 – 05/2015
• • Transported sand to oil rigs using flatbeds and pneumatic tankers.
• • Followed site-specific safety procedures and ensured secure freight delivery.
• Zero Tolerance – Owner Operator / Driver / Supervisor 01/2010 – 04/2014
• • Operated independently while supervising contracted drivers on assigned hauls.
• • Hauled farm products using hopper bottoms across state lines.
• • Managed business logistics, maintenance, route planning, and customer service.
• • Led day-to-day operations including safety protocols, freight scheduling, and dispatching. EDUCATION
Mid Plains Community College
Criminal Justice, 2.9 GPA
01/2005 – 06/2008
Pine Bluff High School
High School Diploma, 2.85 GPA
1992 – 1994
REFERENCES
RBR Logistics – Sherease Latin
Tacoma, WA
Norman Logistics – Or'bra Norman Jr.
7405 Indian Ridge Trl., Dallas, TX 75232
Blann Trucking – Brandon Avant
Hampton, AR
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