Revenue Cycle Admin Assistant

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SHAWNA WHITT

Huntington, ***** WV ***************@*****.*** 606-***-****

SUMMARY

Detail-oriented and certified medical coding specialist with over 7 years of hands-on experience in both inpatient and outpatient settings. Shawna Whitt, CCS, CPC, combines deep knowledge of ICD-10-CM, ICD-10-PCS, and CPT coding with a strong background in revenue cycle support, claims management, and compliance with CMS and AHA guidelines. Proficient in top EMR systems including EPIC, Cerner, and Meditech, she excels at translating complex medical documentation into accurate codes to ensure optimal reimbursement and clean claim submission. Known for her strong analytical skills, physician communication, and commitment to data integrity, Shawna is passionate about delivering coding excellence while supporting quality care delivery. With a unique blend of healthcare administration and emergency operations experience, she brings both precision and adaptability to any coding team SKILLS

ICD-10-CM

ICD-10-PCS

CPT coding

DRG assignment & optimization

Inpatient & outpatient coding

Physician query & CDI

Medical record auditing

Denials & edits management

EMR: EPIC

EMR: Cerner

EMR: Meditech

EMR: NextGen

Code abstraction & validation

Revenue cycle support

Credentialing & provider data

Medical terminology

HIPAA compliance

Administrative support

Team collaboration

EXPERIENCE

Inpatient Coder / Renown Healthcare 10/2021 - Current

Reviewed inpatient claims of varying complexity to ensure correct ICD-10-CM and PCS coding.

Analyzed medical record documentation to validate coding accuracy and completeness.

Queried providers to improve specificity and documentation quality for optimal DRG assignment.

Ensured coding compliance with CMS, AHA, and other regulatory bodies.

Collaborated with billing to resolve discrepancies, reducing claim denials. Coder 1 / HIMAGINE SOLUTIONS 03/2019 - 10/2021

Reviewed outpatient records to identify and abstract accurate diagnoses and procedures.

Interpreted physician documentation using official coding conventions and rules.

Applied CPT, ICD-10-CM, and HCPCS codes using encoder tools and coding books.

Ensured compliance with AMA and CMS coding standards.

Conducted coding audits to identify and correct errors proactively. Coder 1 / VA Medical Center 09/2018 - 12/2019

Assigned CPT and ICD-10 codes in accordance with national guidelines.

Reviewed full operative reports to ensure completeness and coding accuracy.

Queried physicians for clarification to ensure proper documentation.

Coded outpatient services including radiology and lab work.

Applied correct sequencing for primary and secondary diagnoses. Coder 1 / Elite Medical 02/2017 - 05/2017

Reviewed medical records to extract accurate diagnoses and procedures.

Assigned and sequenced ICD-10-CM and CPT codes for billing accuracy.

Queried physicians when documentation was insufficient for precise coding.

Analyzed denial trends to reduce future rejections.

Ensured data completeness and supported reimbursement processes.

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Housing Manager / Caduceus Healthcare 01/2015 - 03/2015

Reviewed scanned EKGs and cardiology reports for relevant diagnoses.

Abstracted and applied ICD-10 and CPT codes for cardiology visits.

Used appropriate modifiers to reflect procedure variations.

Ensured timely and accurate coding for reimbursement.

Verified documentation consistency to support assigned codes. Administrative Assistant for Administration / St. Claire Regional Medical Center 06/2013 - 05/2014

Handled credentialing for physicians, ensuring all documentation met state and federal standards.

Managed executive scheduling and coordination for senior leadership.

Completed Medicaid Annual Disclosure of Ownership forms for state processing.

Prepared travel arrangements and processed reimbursements.

Maintained CME account balances and administrative manuals. Admin. Assistant Diagnostic Services / St. Claire Regional Medical Center 01/2012 - 06/2013

Scheduled and recorded minutes for monthly departmental meetings for Laboratory, Radiology, Angioplasty, & Radiation Safety.

Collated data and managed databases and corresponding spreadsheets in Excel.

Responsible for quality assurance for Cardiac Cath procedures, did follow up calls, compile and report statistical data to the Angioplasty work group monthly in form of Excel spreadsheet.

Reviewed, coordinated and verified ICD-9 codes and/or appropriate medical documentation for Laboratory and Radiology procedures (Including limited coverage tests).

Prepared and typed forms, policies, and procedures for Lab, Radiology, and Cardiac Catheterization Lab. Elliott County Deputy Director of Emergency Management / Elliott County Fiscal Court 01/1999 - 05/2011

Performed billing and coding for all ambulatory services and ancillary medical procedures, ensuring accuracy for reimbursement.

Assisted in the development and maintenance of Emergency Operations Plans for county-wide disaster preparedness.

Led coordination and execution of Emergency Relief Procedures during local and regional emergencies.

Implemented disaster response plans in real-time, supporting effective recovery operations.

Maintained documentation and compliance for emergency management protocols in alignment with state and federal regulations. EDUCATION

Codemasters for CCS Coding 01/2022

AAPC Coding Course 01/2015

Medical Coding & Advanced Medical Coding 01/2013

Quality Medical Solutions

Master of Business Administration: Healthcare Mgt. 01/2010 University of Phoenix

lack 2 classes

Bachelor of University Studies: Area of Concentration: Business & Allied Health Science 01/2008 Morehead State University

CERTIFICATIONS

CCS (AHIMA)

CPC (AAPC)

REFERENCES

Sharon Boggs, Coder II, KDMC, Olive Hill, KY, 41164, 606-***-****, ******.*****@*****.***

Dawn Uptain, Coder 1, Omega Healthcare, 334-***-****, ******@***.***

Amy Zimmerman, Coding II, St. Claire Regional Medical Center, 222 Medical Circle, Morehead, KY, 40351, 606-***-****, ***.*********@**-******.***

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