Customer Service Data Entry
Resume:
Deborah Waters
Cusseta, GA
***************@*****.***
Professional Summary
• I am a fast learner.
• I have 15+ more years of experience in customer service .
• I'm very dependable and I always make sure my job is done right.
• I am very easy going and down to earth. I get along very well with people even a stranger.
• I try my best to resolve issues if one happens to occur.
• I am a easy person to talk to.
• I don't like drama of any kind, I try to distant myself from it.
• I am an easy person to start a conversation with. It does not matter what the topic is.
• I enjoy meeting new people.
• Very organized
• I am a very good and fast at typing.
• I am good with computers.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
House Cleaner
Bless This Mess-Columbus, GA
May 2022 to October 2022
I was going to the client's house and cleaning for them. Deep cleans and regular cleans. We did dusting, washing and folding laundry for the client, as well as making any bed's that needed it and all the above! I worked for Ashley Taylor! 762-***-****
Sales Representative
Global call center solutions-Columbus, GA
March 2022 to August 2022
Answering phones and calling customers to upgrade internet service. Server/Waiter
Applebee's-Columbus, GA
June 2013 to June 2017
I was responsible for taking care of my customers by taking their food orders and drink orders as well as taking them the order when it is done preparing. I was responsible for taking their payments, cash or card. I also took call in orders and did curb side ( taking the call in orders outside to the car). I was responsible for cleaning the tables after the customers were done with their meals and taking all the dishes to the back to be washed.
Data Entry Clerk/Receptionist
H & H services-Columbus, GA
January 2011 to January 2013
1. I was working in a home office running criminal background checks for big companies for people that was applying for jobs. I entered the data information in the data base system on excel Microsoft. I was also answering phones and taking messages to relay to the office manager when he was out of the office. Front Desk Receptionist/Customer Service
Dr. Ehrman Eldridge Jr.-Columbus, GA
September 2008 to October 2010
I was taking calls and making patients appointments at the front desk. Also signing patients in and out. Cashier/Customer Service
Hardee's-Columbus, GA
March 2008 to March 2010
I was working as a cashier, working the cash register, taking customers food orders at the register as well as drive through orders. Handling money all day. Also, some of my other duties consist of cleaning the dining room tables and floors, as well as stocking up items on a daily basis at the end of each shift. Education
College Degree in Healthcare Administration
Colorado Technical University-Online - Colorado Springs, CO July 2022 to Present
College degree in Medical insurance billing and coding IMBC - Pittsburgh, PA
February 2019 to March 2020
High school diploma
Shaw High School - Columbus, GA
January 2007 to May 2007
Skills
• Microsoft Outlook (5 years)
• Microsoft word
• ICD-10
• Customer service
• Typing (10+ years)
• ICD Coding
• HIPAA
• Word processing (5 years)
• Administrative Experience
• Residential Cleaning
• Documentation review
• Accounts Receivable
• excell
• Cleaning
• Medical Billing
• Anatomy Knowledge
• Medical Office Experience
• Medical Coding
• Hotel experience
• Medical Scheduling
• Insurance Verification
• Computer literacy (10+ years)
• Order Entry (3 years)
• ICD-9
• microsoft office (3 years)
• Data Entry (3 years)
• Fast casual experience
• Epic
• Phone Etiquette
• English
• Event Planning (5 years)
• Time management
• Medical Records (Less than 1 year)
• Clerical Experience
• 10 Key Data Entry (3 years)
• Medical Terminology
• Time management (10+ years)
• CPT coding (Less than 1 year)
• Front desk
• Microsoft Powerpoint (5 years)
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