Customer Service Community Engagement

Djeff Calonges

Orange, Nj *****

********@*****.***

+1-551-***-****

Professional Summary

Versatile and results-driven departmental manager with 9 years of experience in public administration

and electoral processes. Proven expertise in organizing training programs and supervising teams

to enhance operational efficiency. Successfully led initiatives that improved public awareness and

participation in electoral activities. Skilled in management, customer service, and training development,

with a strong commitment to fostering community engagement and effective governance.

Work Experience

Departmental Manager

IHSI(Haitian Institute of Statistics and Informatics), Nippes Department-Department of Nippes

May 2020 to October 2021

Organize, coordinate, and conduct the various activities planned as part of the Sth RGPH. Support the

agents under my responsibility. Supervise the stakeholders of the municipal representations. Supervise,

verify, and validate the work carried out in my department. Establish the Departmental Committee with

the support of the Data Collection Unit. Participate in raising public awareness. Organize and implement

training activities for municipal officials and trainers according to the methodology, program, and training

materials established by the 5th RGPH Office.

President of the Anse-a-Veau Municipal Electoral Office

CEP(Provisional Electoral Council), Anse-a-Veau-Anse-a-Veau, Nippes

October 2014 to September 2019

* For all the activities carried out before the elections in my municipality, provided several training

sessions for election supervisors, polling station staff, and security officers to ensure a successful election

day in my jurisdiction.

+ Raising public awareness to actively participate in the electoral process in order to choose their

representatives at all levels.

Educational Delegate

Editions Henri Deschamps-Department of Nippes

July 2011 to April 2019

in this position, supervised teachers in all three primary school cycles and preschool by giving

them training seminars on topics such as: objective-based teaching; lesson preparation; classroom

management; reading and writing teaching.

Education

Vocational Education and Training in Sales techniques training

Editions Henri Deschamps-Port-au-Prince

July 2015 to July 2015

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