Customer Support Machine Operator
Resume:
Janiya K. Williams
Columbus, Georgia
*****************@*****.***
Professional Summary
A self-motivated, hardworking and resourceful individual with strong technical problem solving, decision making, interpersonal and communication skills. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination, and customer support. Highley organized, detailed-oriented and thrives in fast-paced, intense environment.
Highlights
●Marketing Training
●Business and Technology Training
●Professional Skills Training
●Financial Literacy Training
Experience
TSYS/Spherion, Columbus, GA July 2024 – Present
Machine Operator
Monitor machine operation to ensure accurate product measurements are maintained
Make minor machine adjustments to maintain dimensional accuracy
Maintain standard production rates, low waste and meet all stated customer requirements
Perform routine inspections of manufacturing equipment
Evaluating the efficiency of each unit regularly, identifying improvement as needed
Burlington, Columbus, GA April 2023 – July 2024
Cashier Associate
Delivered excellent customer service with a positive, professional attitude
Maintained inventory of stocks and records for various types of clothing received and processed
Performed inventory and storage activities; to include sensitive items, cataloging, requisitions processing, issue and receipt of supply items
Monitored customer services, answers telephones and provides information
Taco Bell Restaurant, Columbus, GA December 2022 – April 2023
Team Member
Greeted customers and engaged them in conversations in order to determine the specific orders
Provided suggestions about orders and presented menus
Assisted in preparing taco, burritos, quesadillas, and nachos according to specific recipes
Informed customers of any specials such as discounts and offers
Packed prepared orders and ensured that they are timely delivered to customers
Checked inventory in order to determine stock levels
Maintained a clean and sanitary workplace, including counters, tables and chairs
Education
Rivertown School of Beauty, Columbus, GA
Nail Technican
Currently enrolled
Hardaway High School, Columbus, GA
High School Diploma
General Studies
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