CINDY LAWRENCE
South Beloit, IL. 61080
******@*****.***
Qualifications:
Reliable, competent, dedicated and self-motivated. I prioritize, meet deadlines and find solutions to problems. Education:
Rockford Career College, Rockford, IL, 2011-2013
Completed credits toward an AAS in Veterinary Technology Rock Valley College, Rockford, IL. 1996-1998
AAS Medical Office Assistant
Employment:
October 2021-Present, Firstsource, Rockford office-remote Individual Membership & Billing, Account Clerk IV
Blue Cross Blue Shield of Michigan
Responsible for updates to memberships, applications for health care coverage and billing issues.
Work with a wide variety of software applications: NCompass, Content Manager, Metavance/Members Edge, Facets, Knowledge Hub, Yonyx, QTE. Excel, MS Word, Outlook, Windows 10, Teams, DocuSign, Verint. Excellent typing and 10 key skills.
August 2018-July 2021, Mercy Health System,Rockford, IL. Financial Services-Cash Poster:
Responsible for timely and accurate cash posting of payments and adjustments related to accounts receivable transactions. Accountable for cash functions related for reconciliation,balancing and cash security. Utilizes correct adjustment codes, works assigned work queues, reports and spreadsheets. Resolved errors. Worked as a team within the hospital revenue cycle system.
Mercy HealthSystem, Janesville, WI.
MercyCare Health plans
January 2018-August 2018
Enrollment Assistant:
Assembled insurance packets with proper forms, Handled all mailings for insurance information mailed out to members. Responsible for mailing out proper information to Medicaid and Blue Cross members. Worked with MS Word, Excel, Outlook, and Epic on a daily basis. Managed all enrollment filing, return mail and follow up phone calls.