System Administrator Red Hat

Results-driven system administrator offering **+ years of experience in an IBMi environment and

expertise in Red Hat. Strong background in system management, assorted operating systems, numerous applications, and security. Seeking to utilize my expertise in optimizing performance and ensuring smooth operations to contribute to the efficiency and success of an organization's IT infrastructure. IBMi RxClaim Application Remedy

IBM Full System Replication Help Systems Applications Solarwinds Mimix IBM Cloud Pak for Data UNIX

IBMi Flash Copy Networker Windows Server 2016, 2019 SQL Red Hat IBM DASD

RxClaim

Windows 10

Windows Server 2012, 2016

Mimix

Remedy Ticketing System Solarwinds

IBMi SYSTEM ENGINEER KLLM TRANSPORT SERVICES, RICHLAND, MS 2022-2023, 1992-1999

• Installed, configured, and upgraded the IBMi operating system and numerous applications running on the Power System.

• Monitored system performance, resource utilization, and identified potential issues or bottlenecks.

• Managed user accounts, access controls, and security settings.

• Implemented backup and recovery procedures to ensure data integrity and availability.

• Applied system patches, updates and fixes to keep the systems secure and up-to-date.

• Managed storage resources and optimized disk space usage.

• Configured and maintained network components on the IBMi systems.

• Implemented and maintained high availability and disaster recovery solutions.

• Resolved and worked to troubleshoot hardware and software related problems.

• Collaborated with other IT teams to integrate the IBMi LPARs with other systems and applications.

• Provided technical support and assistance to end-users and other IT staff.

• Monitored and ensured compliance with company IT policies and procedures.

• Automated routine tasks and processes to improve system efficiency.

• Documented system configurations, procedures, and troubleshooting steps. B r a n d o n, MS 601. 201. 8009 k e n h a r p e r m s u @ g m a i l . c om https://www.linkedin.com/in/ken-harper-a18a9115/

SENIOR SYSTEM ADMINISTRATOR BLUE CROSS BLUE SHIELD OF MISSISSIPPI, FLOWOOD, MS 1999–2021

• Provided support to IT systems including day-to-day operations, performance monitoring, troubleshooting and problem resolution.

• Installed, configured and tested software packages.

• Evaluated requests for hardware and software; researched and recommended solutions for technology needs compatible with the company’s technology architecture, infrastructure and resource constraints.

• Maintained production by troubleshooting performance issues, IPL problems, system dump analysis.

• Created and maintained documentation including, but not limited to operating system installation, maintenance, support, specification, architecture, build, backup/restore procedures.

• Installed and configured various monitoring and management tools.

• Maintained and recommended enhancements to the operating system security environment.

• Developed, managed and executed controls in support of the company’s SAS70 and SOX compliance initiatives.

• Performed two disaster recovery tests using Mimix prior to IBM Full System Replication transition.

• Upgraded the Pharmacy Benefits Management (PBM) application quarterly with installation of multiple mods.

• Worked with the pharmacy team to test new mods after they were installed to the IBMi test LPAR prior to implementation on production system.

• Successfully upgraded and replaced the AS/400 – IBMi Power Systems hardware seven (7) times with minimal downtime.

• Replaced tape backup and configured new VTL backup which replicated to disaster recovery site. Mississippi State University, 1989-1991

Starkville, Mississippi

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