Customer Service Heavy Equipment

Norman Thomas

Professional Summary

Dedicated and experienced CDL driver and heavy equipment operator with expertise in transportation, oilfield services, and construction operations. Skilled in operating a variety of heavy machinery, conducting equipment maintenance, and ensuring compliance with safety regulations. Strong background in warehouse operations, customer service, and logistics. Education

Wiley College – Marshall, TX 2002-2004

El Camino Community College – Torrance, CA 2000-2002 Core Skills & Competencies

● CDL Driving & Transportation – Safe and timely delivery of goods with full compliance.

● Heavy Equipment Operation – Skilled in operating backhoes, dozers, front-end loaders, and trachoes.

● Oilfield & Industrial Labor – Experience in mud work, spotting lines, and rig operations.

● Warehouse & Logistics – Inventory management, customer service, and organization.

● Safety & Compliance – Adherence to workplace safety regulations and routine equipment maintenance.

Professional Experience

Prime Heavy Haulers – Driver 2022 – January 2025

● Transport and deliver loads on time as assigned by dispatch.

● Ensure accurate completion of IDVR reports and maintain proper documentation.

● Perform routine truck maintenance and adhere to safety regulations. Goodwill Industries of East Texas – Warehouse Associate 2020 – 2022

● Organized warehouse inventory and prepared items for sale.

● Assisted customers and maintained a clean, efficient workspace.

● Managed trailer positioning and transported trailers to loading docks.

● Maintained accurate inventory and completed maintenance reports. Davis – Saltwater Driver 2018 – 2020

● Conducted pre-trip inspections and ensured truck safety before departures.

● Hauled saltwater, oil, and backflow materials to disposal sites.

● Communicated with dispatch for efficient route planning. Cherokee Directional Drilling – Driver & Equipment Operator 2011 – 2017

● Pumped water into rigs, mixed mud, and assisted with drilling operations.

● Operated heavy machinery, including backhoes, dozers, and trachoes.

● Hauled equipment and materials between job sites. Certifications & Licenses

● Commercial Driver’s License (CDL) – Valid and in good standing

● Heavy Equipment Operation Training – Proficient in multiple machinery types

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