Qa Engineer Project Management

Shuchi Alam

*********@*****.*** 929-***-**** Bloomfield, New Jersey

SUMMARY

Results-driven QA Engineer with nearly a decade of experience in both manual and automated testing, with expertise in building scalable automation frameworks in Agile SaaS environments. Skilled in UI/API testing, CI/CD pipelines, and collaborating across cross-functional teams to deliver high-quality, secure, and timely software releases. Proven track record of reducing defect rates, enhancing software reliability, and aligning QA strategy with business goals. CORE SKILLS & EXPERTISE

● Automation Tools: Selenium WebDriver, TestNG, SauceLabs, Postman, Cucumber

● Project Management: Project Lifecycle Management, Risk Assessment, Budgeting & Cost Control, Microsoft Project, Smartsheet

● Languages/Frameworks: Java, JavaScript, TypeScript (basic)

● Testing Types: UI/UX Testing, API Testing, Regression Testing, Performance Testing

● Agile & DevOps: Scrum, CI/CD Pipelines, Google Cloud Build, Docker

● QA Process: Test Strategy, Test Plan Creation, Risk-Based Testing, UAT, Retrospectives

● Collaboration & Tools: Jira, Confluence, Git, Slack, Cross-Functional Facilitation

● CRM & Platforms: Salesforce, HubSpot

● Data & Validation: SQL, Data Integrity Testing

● Soft Skills: Stakeholder Management, Conflict Resolution, Attention to Detail, Adaptability PROFESSIONAL EXPERIENCE

Software Development Engineer in Test New York, NY June 2019 – July 2024 Everyday Health

● Oversaw end-to-end QA across SaaS platforms, from design reviews to final deployment.

● Led automated and manual testing across engineering systems, ensuring field readiness and successful releases.

● Collaborated with Engineering, DevOps, and Product to address issues and provide real-time updates to leadership.

● Created milestone-based testing schedules and implemented recovery strategies for delayed sprints.

● Authored QA reports and dashboards that directly influenced executive-level go/no-go decisions. PM/HR Consultant New Jersey April 2023– Present Freelance

● Advised startups on scalable onboarding, recruiting pipelines, and sprint planning processes.

● Integrated QA best practices into organizational workflows; consulted on tooling and test automation setup.

● Facilitated communication between technical and administrative teams to streamline execution and hiring goals.

QA & HR Consultant New York, NY June 2018 – April 2019 Valiant

● Executed manual regression and exploratory tests for enterprise-grade applications, resulting in a 20% drop in production defects.

● Provided UI/UX feedback that led to measurable improvements in usability and client satisfaction.

● Supported HR initiatives including onboarding, increasing interdepartmental collaboration and retention. QA Engineer New York, NY June 2017 – June 2018

Tart

● Conducted functional and backend testing within Agile teams for B2B web platforms.

● Wrote and maintained test cases; filed and tracked bugs in Jira while working closely with developers to ensure resolution.

● Participated in DevOps testing efforts for containerized applications using Docker. EDUCATION AND LICENSES

City University of New York, New York

Bachelor of Science, Psychology

Project Management Professional (PMP)® – Certification in Progress Actively preparing for PMP exam; targeting certification in July 2025

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