Customer Service Special Education

Dominique Tyms

Chicago Heights, IL ***** *******@*****.*** 708-***-****

Professional Summary

Compassionate and dependable professional with over 10 years of experience in caregiving, education support, customer service, and retail. Skilled in personal care, classroom assistance, and communication with clients and families. Demonstrated ability to maintain clean and organized environments, support individuals with developmental disabilities, and provide excellent customer experiences. CPR, First Aid, and CPI certified.

Skills

Personal Care, Direct Support, Disability Support, Cash Handling, Developmental Disabilities Experience, Direct Care, Microsoft Office, Cashiering, Special Education Support, Retail Management, Home Health

Work Experience

Caregiver

Visiting Angels – Orland Park, IL

September 2022 – July 2023

Ran errands including grocery shopping and pharmacy visits

Maintained a clean and organized living environment (laundry, cleaning)

Transported clients to medical appointments

Prepared and served nutritious meals

Paraprofessional

SPEED Special Education – Chicago Heights, IL

August 2022 – May 2023

Assisted in preparing lesson materials, displays, and exhibits

Delivered subject matter instruction under teacher guidance

Collaborated with parents and staff to resolve student issues

Organized grade records to improve access and speed

Co-developed a student-led after-school tutoring program

Led group sessions and provided individualized academic support

FC Associate I

Amazon.com – Matteson, IL

November 2021 – March 2022

Built pallets and safely stacked packages

Constructed carts and secured packages for delivery

Scanned and sorted packages for robotic delivery systems

Cashier / Customer Service

Pete’s Fresh Market – Matteson, IL

September 2018 – October 2021

Processed customer purchases and handled payments

Bagged groceries and maintained a clean checkout area

Answered customer inquiries in person and via phone

Cashier / Customer Service

Burlington Stores – Matteson, IL

July 2015 – August 2018

Handled returns and exchanges

Prepared and organized merchandise for the sales floor

Assisted customers with questions, complaints, and product selection

Maintained cleanliness and organization of store areas

Operated cash register and bagged customer purchases

Certifications & Licenses

CPR Certification

First Aid Certification

CPI Certification

Contact this candidate