Senior Executive Assistant

Core Competencies

Executive Support Strategic Planning Project Management Calendar & Travel Management Event Planning Confidential Information Handling Cross-Departmental Collaboration Client Relationship Management AI Integration Technical Skills

Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams) Google Workspace ChatGPT AI Prompt Engineering (Basic) Concur Monday.com Zoom Slack Adobe Creative Suite Hootsuite Diligent Board I V E TTE R AMO S

Executive Assistant

689-***-**** ********@*****.*** Boston, MA LinkedIn.com/in/ivetteramos SUMMARY

Strategic Executive Assistant & Trusted Advisor with 10+ years supporting C-level leaders in Fortune 500 and high-growth environments. Proven track record of optimizing executive productivity, managing complex global logistics, and driving cross- functional initiatives. Adept at high-stakes communications, board engagement, and AI-powered business operations. A proactive, discreet, and highly adaptable right hand to executive leadership. EXPERIENCE

Engage AI-vocate / Strategic Affiliate Oct 2023 – Present Engage AI – Generative AI for LinkedIn (Part-time, Remote) Selected for a professional affiliate program focused on AI tools that improve executive productivity and digital engagement. Promote generative AI apps to boost LinkedIn presence, thought leadership, and strategic relationship-building. Assistant Director of Operations Aug 2023 – Aug 2024 Elite Business Strategies Orlando, FL (Hybrid)

An emergency response consulting firm offering staffing, training, and emergency management.

● Strategic Guidance: Provided strategic guidance to the executive team by conducting data-driven analysis, resulting in a 15% improvement in decision-making processes.

● Operational Efficiency: Spearheaded AI integration, optimizing task automation and reducing redundant processes, improving operational efficiency by 20%.

● Branding & Engagement: Led branding and digital / print campaigns, utilizing market research, resulting in a 15% increase in engagement.

● Social Media Strategy: Developed and executed an extensive social media strategy, boosting online presence.

● Cross-Departmental Collaboration: Fostered cross-departmental collaboration by implementing a centralized communication platform, streamlining communication and project execution. Executive Assistant to Managing Partner Jul 2018 – Jul 2023 CDS / Xerox New York, NY (Remote)

A technology solutions provider specializing in document management, digitization, and IT services. Rejoined CDS / Xerox remotely after prior tenure (2007–2014), based on proven performance and executive trust.

● Calendar & Travel Management: Managed complex calendars, travel arrangements, and expense reports for the Managing Partner, optimizing scheduling efficiency by 30%.

● Client Retention: Strengthened client relationships, contributing to a 20% increase in client retention.

● Event Coordination: Directed the planning and execution of high-profile events, employing meticulous planning and vendor management, ensuring seamless operations and a 15% reduction in event costs.

● Cost Reduction: Achieved 10% cost reductions through process improvements and vendor negotiations.

● Document Accuracy: Ensured 100% accuracy in document management and compliance by implementing a robust filing system and regular audits.

IVETTE RAMOS

Executive Assistant to CEO, CFO, CHRO Apr 2017 – Apr 2018 Advantage Rent a Car Orlando, FL

A leading rental car company offering a wide range of rental vehicles and exceptional customer service.

● Workflow Optimization: Achieved a 15% cost reduction and a 20% productivity boost through strategic workflow improvements.

● Travel Coordination: Ensured exceptional travel experiences for C-Level Executives by meticulously managing complex itineraries, resulting in a 98% satisfaction rate.

● Productivity Gains: Directed processes to enhance productivity by implementing new project management tools, resulting in a 25% increase in operational efficiency and a 20% reduction in project turnaround time.

● Confidential Communications: Maintained highest level of discretion while managing confidential executive communications, legal documents, and sensitive board materials. Executive Assistant to CFO & General Counsel Chief Board Liaison Apr 2015 – Oct 2016 Parkway Properties Orlando, FL

A real estate investment trust specializing in the ownership, acquisition, and leasing of office properties.

● Merger Facilitation: Enabled a $2 billion merger by developing strategic initiatives and engaging the board through detailed reports and presentations, resulting in a seamless merger process.

● Document Management: Improved collaboration by integrating SharePoint, which enhanced document sharing and project management, reducing email communication by 40%.

● Executive Communication: Ensured effective communication across executive levels by creating a structured communication plan and regular briefings, increasing transparency and decision-making efficiency by 30%. Executive Assistant to Managing Partner Jul 2007 – Jul 2014 CDS / Xerox New York, NY

A technology solutions provider specializing in document management, digitization, and IT services.

● Executive Support: Provided high-level administrative assistance, including calendar management, travel coordination, and internal communications, ensuring seamless daily operations

● Meeting & Event Coordination: Directed planning and logistics for strategic meetings and corporate events, enhancing executive visibility and strengthening client engagement.

● Client Relationship Management: Served as a liaison to high-value clients, contributing to long-term partnerships and improved communication strategies. EDUCATION

Bachelor of Arts (B.A), Mass Communications (Graduated) CUNY: Lehman College Bronx, NY

CERTIFICATIONS

Apple Search Ads (Digital Marketing)

Microsoft Office Specialist (MOS)

Notary Public of Florida

Remote Online Notary (RON): Authorized to notarize documents online across all fifty states.

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