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Quality Assurance Scrum Master

Location:
Pittsburgh, PA
Posted:
June 23, 2025

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Resume:

LAVANYA KONGARI Sr. Quality Assurance Consultant & Scrum Master

Pittsburgh, PA *******.*******@*****.*** 614-***-****

Professional Summary

An Expert-Level Senior Quality Assurance Consultant with over a decade of experience in maintaining software quality assurance and driving the full software development lifecycle across diverse industries. A proven leader in coordinating software testing procedures, data analysis, and bug tracking while ensuring high-quality outcomes. Skilled in utilizing automated testing tools to increase efficiency and accuracy in task execution. Extensive hands-on experience in performing GUI, Functional, Regression, Integration, User Acceptance, Smoke, Black Box, Functional, Load Performance, Web Services, Rollback, and Roll forward testing. Highly adept at identifying areas for improvement and implementing strategic quality control procedures. Proficient in resolving complex technical issues while adhering to established standards and protocols. An inspiring leader with a strong track record of developing high-performing teams, collaborating with cross-functional teams, and driving productivity. Innovative in introducing cutting-edge QA practices that contribute to complete client satisfaction. Diligent in monitoring all stages of the software development process for potential quality issues. Passionate about staying current with the latest technological advancements and continually striving for professional growth.

Technical Skills

Testing Tools Kibana, Postman, Kafka, SoapUI, VSTS, TFS, Swagger, MTM, Simplify QA, Jira, IBM Data Studio, Selenium, Quick Test Professional (QTP), HP Win Runner, Load Runner, HP Quality Center, Test Complete, Test Director, Rational Robot, PVCS Tracker, Serena Team Tracker

Applications JD Edward, DSI Mobile, Veeva Vault Quantity, Jira Software CI/CD pipelines, Dot Net, Quality Center, Firewall issue, Apache Server, XML, XML Spy, Site minder, SOAP, Informatica, Manual Testing, .Net, UML, HP-UNIX, SnagIt 6, MS Excel, MS Word

Languages SQL, HTML, XML, VB Scripts, Java Scripts

Database Oracle, MS-SQL, DB2, Sybase, MS Access

O/S Windows, Unix/Linux

Hyperscalers AWS, Azure, GCP

Professional Experience

Nestle Health Science (Atrium Innovation) Pittsburgh PA. Mar 2022 – Present

Senior QA Analyst (SQAA)

Led a team of professionals, including developers, business analysts, scrum masters, and project managers. Collaborated with project managers and development teams to resolve outstanding issues. Ensured test cases were aligned with client requirements. Utilized expertise in manufacturing, supply chain, and e-commerce applications. Supervised testing staff and independently contributed to all project phases. Partnered with business analysts, developers, and UAT teams to ensure thorough system testing

Key Responsibilities:

Developed test strategy, plan, and scenarios based on project documents for ScriptMed Cloud.

Created automated test scripts and both valid and invalid test cases to verify system flow and test data. Formed test design, cases, and reports for process improvements.

Actively participated in Defect Tracking triage meetings, product reviews, and walk-through meetings with Development, Business, and Quality to align priorities and ensure timely delivery.

Key contributor to Agile Scrum meetings, focusing on required features, and following a three-week Sprint Cycle.

Collaborated with team to design automated test cases using Selenium Web Driver and PyCharm. Developed test suites for website using Python and Selenium.

Established traceability between requirements and test cases using Traceability Matrixes, ensuring coverage of test cases for varied business scenarios.

Initiated improved QA documentation by creating reusable references for the team.

Managed incidents and provided training to improve team performance.

Involved in end-to-end System Testing and Regression Testing.

Conducted Performance and Load Testing, Black Box testing, Cross-browser testing, and Web service testing using Postman and Swagger.

Manually tested credit cards on POS devices for patient information and barcode labels with Barcode scanner for different drugs and supplies.

Identified, analyzed, and documented defects using defect tracking system. Coordinated with Project Managers and Development team to resolve due issues.

Inovalon, Canonsburg PA Nov 2015 – Nov 2021

Senior Quality Assurance Engineer QA Lead

Led cross-functional teams and managed projects involving cloud-based technologies, e-commerce applications, web services, as well as black-box and gray-box testing, while applying QA methodologies such as Waterfall, Agile, and Scrum. Participated in test planning and project status meetings. Analyzed ScriptMed Cloud (SMC) Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) to understand project requirements.

Key Responsibilities:

Developed test strategy, plan, and scenarios based on project documents for ScriptMed Cloud.

Created automated test scripts and both valid and invalid test cases to verify system flow and test data. Formed test design, cases, and reports for process improvements.

Actively participated in Defect Tracking triage meetings, product reviews, and walk-through meetings with Development, Business, and Quality to align priorities and ensure timely delivery.

Key contributor to Agile Scrum meetings, focusing on required features, and following a three-week Sprint Cycle.

Collaborated with team to design automated test cases using Selenium Web Driver and PyCharm. Developed test suites for website using Python and Selenium.

Established traceability between requirements and test cases using Traceability Matrixes, ensuring coverage of test cases for varied business scenarios.

Initiated improved QA documentation by creating reusable references for the team.

Managed incidents and provided training to improve team performance.

Involved in end-to-end System Testing and Regression Testing.

Conducted Performance and Load Testing, Black Box testing, Cross-browser testing, and Web service testing using Postman and Swagger.

Manually tested credit cards on POS devices for patient information and barcode labels with Barcode scanner for different drugs and supplies.

Identified, analyzed, and documented defects using defect tracking system. Coordinated with Project Managers and Development team to resolve due issues.

Additional Experience

QA Analyst (Contractor), Kalven Technologies Inc, Schaumburg, IL

QA Tester, Gulf Piping Company, Abu Dhabi, United Arab Emirates

Developer & Manual Tester, Aurobindo Pharma, Telangana, India

Education

Master of Business Administration (MBA) - Periyar University, India

Bachelor of Business Management (BBM) - Andhra University, India

Citizenship

US Citizen

Languages

English, Hindi, Telugu

Certificates

Professional Scrum Master I (PSM I)

https://www.credly.com/badges/049ddb86-6e01-42d0-a12b-6aabd93376a5/linked_in?t=s9h1t6

https://www.linkedin.com/in/lavanya-kongari-9474b936/



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