Service Technician Customer

Keshawn Morgan

Prosper, TX *****

214-***-**** **********@*****.***

Professional Summary

Detail-oriented and dependable team player with strong organizational and problem-solving skills. Skilled in equipment maintenance, warehouse operations, and customer service, with the ability to manage multiple projects efficiently. Seeking a full-time position to contribute to operational excellence.

Professional Experience

HEB, Plano, TX

Warehouse Worker (E-Fulfillment)

September 2024 – Present

- Selected and prepared customer orders with precision, ensuring timely fulfillment.

- Maintained accurate inventory levels and upheld quality control standards.

- Collaborated with team members to meet daily productivity targets.

Parks Coffee, Carrollton, TX

Service Technician

December 2023 – September 2024

- Installed and maintained coffee machines, educating customers on proper usage.

- Diagnosed, repaired, and restored equipment to ensure peak performance.

- Followed strict safety protocols to maintain a hazard-free work environment.

Texas Door & Trim, Richardson, TX

Assembly Line Worker

December 2022 – November 2023

- Assembled millwork, windows, and doors for various residential and commercial projects.

- Supported large-scale construction projects by working closely with contractors and architects.

Coconut Cleaning Co., Dallas, TX

Service Technician

February 2023 – July 2023 (Full-Time)

- Conducted equipment repairs and routine maintenance for optimal functionality.

- Applied knowledge of industry-standard cleaning equipment and repair guidelines.

- Ensured safe handling of chemicals and solutions during cleaning processes.

Skills

- Warehouse Operations

- Equipment Maintenance

- Time Management

- Safety Regulations

- Critical Thinking

- Inventory Management

- Team Collaboration

Accomplishments

- Resolved product issues through consumer testing, improving customer satisfaction.

- Created inventory tracking spreadsheets using Microsoft Excel to enhance efficiency.

Languages

- English

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