April **** - Current
November 2017 - February 2020
Abigail James
Providence Heights, Montego Bay, St. James
876-***-**** • **************@*****.***
Objective
To find a career in an esteemed organization so that I may grow professionally,while earning a good reputation amongst my peers. I am seeking a position that will utilize my skills and expertise while offering the chance for advancement.
Work Experience
Bar Server
Riu Palace Aquarelle
Working with bartenders to ensure bar is be replenished with all the necessary to ensure a smooth run of the bar.
Take guests order, Repeating order to guests to ensure accuracy and writing order clearly so bartenders can understand.
Carrying out task in a timely manner.
Setting up and breaking bar
Cleaning and maintaining tidiness of bar.
Waitress & Bottle Service girl
Pier 1
Greet customers warmly and present
Serve food and drinks promptly and accurately.
Clear tables and reset them for the next customers. Refill drinks and check on customers throughout their meal. Accurately process payments (cash, credit cards, etc.) and providing guest with clear and accurate bills
Handle cash drawer and reconcile sales at the end of the shift. Ability to work in a fast-paced and stressful environment with a positive attitude.
Strong organizational skills and attention to detail. Knowledge of menu items and food preparation methods and communication with kitchen staff to ensure amazing results for guests. Flexibility to work various shifts, including evenings, weekends, and holidays
Dining Room Server
Breathless Resort and Spa
October 2013 - June 2017
Serve guests in a courteous, helpful, and prompt manner. Response for coordinating serving station and communicating with the front and back-of-the-house
personnel to provide a dining experience that exceeds our guests’ expectations.
Taking food orders and ensuring that they are taken to guests on a timely manner
Maintaining a clean environment throughout my daily task. Repeating order to customer to ensure accuracy
Unarmed Guard
Kingalarm Security Limited
Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access
Investigates security breaches, incidents, and other alarming behavior. Controls traffic by directing
drivers.
Completes reports by recording observations, information, occurrences, and surveillance activities.
Training and dispatching team members, coordinating roster. Walking property to ensure team are alert and active Achievements & Awards
•Tourism Product Development Co Ltd (Team Jamaica) •Sandals Montego Bay Resort and Spa Hospitality Training Certificate •Food Handlers •Bartender Certificate HEART NTA •PSRA license •Security certificate •Quality Service Delivery HEART NTA
Skill
Active listening, Likability, Trustworthiness, Forbearing,Good time management, Problem solving
References
John Munroe, Justice of the Peace 876-***-****
Wellesley M. Gayle Justices of the Peace 876-***-****