Data Entry Technical Support

LAKSHMI GAYATHRI DAVULURI

**********@*****.*** IMMIGRATION STATUS – US GREEN CARD HOLDER

Professional Summary

Detail-oriented and tech-savvy individual seeking an entry-level Data Entry Analyst position to contribute to data management and accuracy. Eager to leverage strong typing skills, attention to detail, and basic data analysis knowledge to support operational efficiency and decision-making. Skills:

Software Proficiency: Microsoft Excel, Google Sheets, Microsoft Word, Salesforce Data Entry Systems

Soft Skills: Attention to detail, time management, organizational skills, ability to work independently.

Strong communication, team coordination, and problem-solving abilities Work Experience

Technical Support Engineer Syncron, US

September 2023 – April 2024

Managed customer data validation processes, ensuring completeness and accuracy in Syncron Inventory Management application.

Loaded large volumes of data related to stock, forecasting into the application.

Performed routine data checks and error monitoring to maintain high-quality records. Salesforce Technical Support Engineer Salesforce, Hyderabad February 2022 – March 2023

Input and maintained customer data in Salesforce CRM to support sales operations.

Conducted data audits and implemented cleanup processes to ensure integrity and accuracy.

Provided end-user training on Salesforce best practices and data entry protocols. Key Achievements

Reduced clerical errors by 30% through diligent data entry and validation practices.

Improved data quality by implementing and monitoring validation rules and regular audits.

Education

MBA in Total Quality Management 2010 – 2013

B. Tech in Computer Science Engineering 2000 – 2004

Contact this candidate