It Support Technician
Resume:
RENE MARICHALAR
I T DESKTOP S P ECIALIST
EXPERTISE
Desktop & Laptop Support
Windows & Mac OS
System Optimization
OS Migration& Imaging
MOS
Data Backup & Recovery
Mobile Device Support
Teams, Google Docs &Slack
Excellent communication
Flexible
Quick thinker
Adaptability
Problem solving
EDUCATION
GED
NORWALK LA MIRADA
PROFESSIONAL EXPERIENCE
IT SUPPORT LEAD JAN 2016 – FEB 2025
Overflow Partners
• Managed IT support for dispatch and office operations, including software/hardware troubleshooting.
• Maintained workstations, network printers and internal network performance,
• Supported end user setup, password resets, and application installations.
• Coordinated between departments to resolve system issues quickly and effectively.
• Improved operational efficiency through IT-based process improvements.
• Optimized and enhanced Overflow Partners LLC networks both inhouse and onsite at all locations.
INDEPENT IT CONSULTANT JAN 2002 – JAN 2016
Max PC Solutions
• Provided onsite support for small businesses and residential clients.
• Installed operating systems, configured networks, and performed system upgrades.
• Installed Cat5e/Cat6 cabling and configured router/pope switches.
• Set up office network printers, VOIP systems, and home/office wireless networks.
• Developed basic IT policies and data protection strategies for clients.
• Trained junior technicians on Windows and Mac OS installation procedures. IT SUPPORT TECHNICIAN
Route 2k JUN 1998 – DEC 2002
• Diagnosed all incoming hardware/software issues in tech bay.
• Maintained Route 2k networks inhouse and resolved connectivity problems.
• Installed and configured desktops, laptops, & network components (switches).
• Performed security updates, virus scans, and system cleanups.
• Eradication of Virus and Malware.
• Trained under a Toshiba Administrator.
• Facilitate onsite support for small clients.
• System backups in a Windows NT environment.
PROFESSIONAL SUMMARY
Experienced and reliable IT Specialist with over 20 years of technical expertise in Computer systems, and supporting seamless networking, and mobile support. Adept at installing, maintaining, and troubleshooting hardware and software for desktops, laptops, and network Infrastructure. Strong track record in delivering efficient onsite and remote IT solutions that align with business needs. Bilingual in English and Spanish.
**************@*******.***
Linkedin.com/in/rene-mari-
chalar-1076b233
Glendora, CA
CERTIFICATIONS
IT Fundamentals and
Hardware Essentials
Advanced Networking,
Virtualization, and IT Security
COMP TIA A+
Microsoft Excel
Foundations of Computer
Hardware and Storage
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