Customer Services Support Operations

TERRELL HORNE

*** **** ******, ******, ** *****

215-***-**** email: terrellhorne! @gmail.com

OBJECTIVE

To use my background in facility support operations requiring expertise in professional customer services,

housekeeping, cleaning, driving and performing work assignments quickly, safely and within time

schedules.

PROFESSIONAL EXPERIENCE

Wharton School of the University of Pennsylvania, Wharton Printing Philadelphia, PA 01/25 - Present

Clerk/Customer Services/Digital Print Operator

Finishing, Binding and Delivery to all Customer Services

© Digital, Offset, and large format printing

© Operator of Duplo Machinery

Horne’s Famous Fast Foods, Philadelphia, PA 10/14 - 01/22

Customer Services/Short Order Cook/Driver (P.T.)

© Prepared delivered accurate customer orders to quickly allow them to return to their busy

schedules.

© Ensured sanitized food equipment, clean cooking equipment, and safe work areas.

© Ordered supplies, reviewed stock delivery invoices for accuracy and re-stocked items.

Welton Queen, Inc., Upper Darby, PA 06/06 — 10/14

Custodian/Driver (P.T.)

© Supervised and cleaned food equipment including floors, walls and countertops, defrosted and

cleaned refrigerators and deep freezers,

© Delivered catered meals using company vehicle and friendly professional services.

© Monitored building security and personnel safety after normal operation hours.

Villa St. Joseph’s Retirement Community, Darby, PA 02/10 - 01/14

Utility Worker/Dietary Department

© Provided housekeeping support, food preparation, and organized chairs and furniture for events.

© Handled receiving of supplies, restocked equipment, and accessories.

La Salle University, Philadelphia, PA 03/14 - 10/15

Housekeeping Support

© Provided janitorial services, sanitized rooms and maintained carpeted and hard floors with

equipment.

© Delivered professional customer services and made reports to supervisors on problematic areas.

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