Forklift Operator Customer Service
Resume:
Terrence Williams
Stockbridge, GA *****
******@*****.***
Professional Summary
Well-regarded, client-focused professional who combines supervisory, administrative, and customer service experience with the drive and focus to produce results. Leads by example and works collaboratively to ensure quality operations. Able to manage day-to-day operations, coordinate workflows, and enforce policies and procedures.
• Works with integrity and understanding to build trust and positive relationships.
• Able to anticipate issues and formulate creative and effective solutions.
• Flexible and resourceful in handling work productively to meet deadlines.
• Interpersonal communication skills to effectively deal with co-workers and management. Work Experience
Dock Worker/Forklift Operator
XPO Logistics-Atlanta, GA
September 2021 to Present
• Ship, receive and cross dock freight
• Ensure that freight reaches its proper destination efficiently and damage free.
• Train new hires
• Cross-reference vendor bar codes for accuracy to ensure orders have correct product.
• Used ERP systems to locate freight so that they may be unloaded and loaded on the proper routes for prompt delivery
Warehouse Supervisor
Golden State Foods-Conyers, GA
June 2020 to September 2021
• To oversee the activities concerning the receiving and exportation of products.
• Maintaining a productive workplace environment.
• Proficient in using ERP system to scan and stage product to and from location as well as other various aspects pertaining to system use.
• Receive and rotate product according date received.
• Train new hires how to safely perform their duties within they're department Forklift Operator/Warehouse/Lead
Ryder System Inc.-McDonough, GA
September 2019 to June 2020
● Load/unload Trucks
● Pick Inventory using rf scanner
● Stage and putaway inventory
● Label and wrap inventory
● Work with supervisor to complete daily functions
● Excelled in a fast paced working environment without sacrificing safety
● Managed warehouse production schedule
● Certified in Stand up/ sit down lift, reach truck, scissor lift, clamp lift, cherry picker • 16 years of Warehouse operating experience
● Supervised 25 at once employees
● Received all inbound materials
● Verified inventory documentation to ensure accurate counts
● Oversaw all material handling
● Efficiently delegated multiple tasks simultaneously Forklift Operator/Warehouse
Carlisle Tire & Wheel-McDonough, GA
January 2018 to September 2019
● load / unload tires
● use rf scanner to pick inventory
● stage and wrap product
Forklift Operator/Warehouse
Peachtree Packaging-Norcross, GA
March 2016 to January 2018
● Distribute raw product to conveyor
● Wrap and Stage finished products
Certified Forklift Operator
Overnight express-Conley, GA
February 2014 to March 2016
● Load/unload and stage freight
Operations Manager
T & L Cleaning Service-Stone Mountain, GA
February 2009 to January 2014
Supervise/Lead a team of 15 - 20 employees,
● Communicate with various managers within our region to determine the needs of their locations.
● Travel to locations to inspect completed work and ascertain supply needs.
● Train employees to complete company tasks.
● Report to the owner regarding company operations Education
High school diploma
Clayton State University-Morrow, GA
September 1987 to October 1989
Skills
• Inventory Control
• Forklift (10+ years)
• Microsoft Office
• Continuous improvement
• Industrial equipment
• Supply Chain
• Team management
• RF Scanner (10+ years)
• Business development
• Product management
• Windows
• Reach Truck
• Sales
• Order fulfillment
• Restaurant experience
• Shipping & Receiving (10+ years)
• Profit & loss
• Organizational skills
• Typing
• Order Picking
• Employment & labor law
• Training & development
• Recruiting
• Production planning
• Document management
• Industrial Equipment (10+ years)
• Supply chain
• Freight
• Project management
• SAP ERP
• Pallet Jack (10+ years)
• Computer networking
• Teaching
• Senior leadership
• Warehouse Supervisor Experience
• Mentoring
• Construction
• Forecasting
• Production Management
• ERP Systems
• Quality assurance
• Warehouse Experience
• Interviewing
• Manufacturing
• Operations management
• Freight Experience
• Warehouse Management
• Inventory management
• Materials Handling
• E-commerce
• Payroll
• Heavy lifting
• Warehouse management
• Microsoft Project
• Quality Assurance
• Communication skills
• Conflict management
• Assembly
• Process Improvement
• Purchasing
• Marketing
• Business Analysis
• Packaging
• Materials management
• Logistics
• Load & unload
• Kronos
• Forklift
• Plumbing
• Computer Networking
• Visual Basic
• Customer service
• Supervising experience
• Pricing
• Warehouse management system
• SAP
• SAP Warehouse Management
• Leadership
• ERP systems
• Load & Unload
• Order Picker
• User Interface (UI)
Certifications and Licenses
Driver's License
Forklift Certification
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