Accounts Payable Data Entry

Demetrice Webb-Lefall

*******@*******.*** ~ 214-***-****

Educational Background

**/**** – 07/2014 University of Phoenix

Master of Business Administration

Qualifications

Proficient in Microsoft Office application, accounts payable, accounts receivable, billing, sales, invoicing, payment remittance, and in-house accounting systems. Responsible, efficient, and flexible. Ability to work in a fast-paced environment. Talented in problem solving and creating ideas to help increase company’s goals. Quick learner, and attentive to quality and detail.

Employment History

04/17 – Present D R Horton, Inc. – Telecommunication Administrator – Accounts Payable/Invoicing

Provided telephone billing account analysis for Corporate and Divisional offices throughout the U. S.

Performed local, long distance, and data communications billing analysis

Conducted rate analysis and review per contract specifications

Ensured all request to move, add, or change voice and data services for corporate offices

Provided ad hoc reporting for management needs and division office requests

Created account analysis to decrease monthly service fees

Troubleshooted all voice and data service interruption and coordinated actions with vendors and IT personnel for correction

Certified and audited telecom invoices for AP department for payment

06/04 – 10/16 Frontier Communication/Verizon Conversion – Management - PI/Billing

Researched and analyzed customer’s billing for accuracy

Ensured payments were accurate through accounting system

Ensured for all training in billing, payment process, and payment investigation

Monitored debiting or crediting chargebacks in billing system

Managed employees for quality assurance, and accuracy for 40+ employees

Resolved issues on unidentified payments and post to correct accounts

Processed payments in accounting billing system

Created tracking system for employee’s daily production

Mentored employees on low productivity

Volunteered for “Employee Recognition Program “

Workflow Coordinator – Management – Remittance Processing

Managed daily production for (data entry, payment processing, high speed operation, and production

Processed and monitored daily payments – over 9 million payments each month

Managed employees in the absence of supervisors

Managed the work-load and rotated employees throughout departments based on production

Managed performance reviews for 18 employees and contractor employees

Mentored employees for accuracy to decrease auditing errors

Trained all new employees on job duties, policy and procedures

Resolved issues with accounting system for accuracy

Ensured that feedback was reported to management team for increase or decrease in production

Resolved issues to identify the root cause to improve daily production

Created end of day reports based on daily total deposit amounts, volume, and percentage of production

Retail Sales Consultant – Commissioned Sales

Received and processed payments in POS system for average of 100+ payments daily

Increased sales each month by upselling customers on new products and services

Acted as in-charge manager(s) at different store locations – 7 to 8 employees per store location

Established different ways to exceeded and met monthly sales quota

12/2003 – 6/2004 One Coast Network – Account Information Specialist

Processed commission for Sales Reps

Ensured agent statements were balanced each month

Processed invoices for monthly commissions

Reconciled sales reps commission for payout

12/2000 – 11/2001 American Recreational Markets – Accounting Clerk II/Accounts Payable

Balanced and reconciled customer’s insurance accounts

Processed payments and responsible for month end closing

Prepared monthly statements for customer

Created payments and refunds checks

Accomplishments and Achievements

Awarded OUTSTANDING excellence in Quality customer service 2007 and 2008

Awarded OUTSTANDING contribution for demonstrating exemplary leadership - Feb. 2008 – Aug. 2008.

Awarded for exceeding sales quota monthly, quarterly, and year end

Awarded OUTSTANDING leadership reward for exemplifying “Employee Recognition Program” Feb. 2016

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